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Accounts Receivable Coordinator, Reconciliation - Calgary

Location:  Calgary
Other locations:  Primary Location Only
Salary: Competitive
Date:  Jan 25, 2023

Job description

Requisition ID:  945321

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


The opportunity

The Accounts Receivable Coordinator – Reconciliation will be responsible for the tracking of open AR, timely resolution of outstanding payment issues, monitoring and resolving of cash application, and is expected to professionally represent the firm’s Accounts Receivable Organization, both internally and when interacting with external client contacts. The position also requires a positive attitude and willingness to adapt to the changing needs of the business.


Your key responsibilities

  • Understands client payment processes and implements strategies that effect prompt payment from customers; Uncovers client issues and takes appropriate action to resolve those issues preventing customers from making prompt payment
  • Follows up on aged accounts receivable items as agreed and tracks status of payment
  • Initiates AR Coordination on past-due accounts with client server or client contact
  • Conducts account research and analysis
  • Leverage daily reporting to identify external client payments with no allocation details
  • Perform internal research for invoice details related to unapplied funds, follow up with client AP contact requesting confirmation of allocation/application
  • Collaborate with internal engagement teams and escalate the unresolved payments on-account
  • Perform root-cause analysis at client level (define the problem-gather data-identify key factors), to determine root cause and recommend and implement a solution.
  • Monitor Unidentified Cash GL account and conduct research to identify if the cash is client related or EY Member Firm related
  • Prepares aged invoice analysis when needed
  • Investigates and resolves customer queries
  • Proactively monitors unapplied cash and assists in cash application corrections
  • Provides direction to Financial Assistant for correct application of payments
  • Communicates with customers via phone, email, mail as directed by engagement team
  • Communicates with internal engagement teams to support AR Coordination
  • Appropriately escalates issues to and involves the right resources so that action plans can be prepared and agreed upon for implementation
  • Assists with special projects as requested
  • Proactively develop relationships with key internal/external client contacts, gaining recognition as a team resource 

Skills and attributes for success

  • Uses good judgment in applying concepts and guidelines; demonstrates effective problem solving and analytical skills; follows through on commitments and demonstrates ownership of results; effectively prioritizes assignments; identifies and works to overcome barriers to achieve results
  • Proficient with firm’s core technology applications, including MS Word, Excel, Lync, Outlook and navigating SharePoint sites, as well as the ability to learn new applications quickly
  • Effective interpersonal and communication skills (verbal and written); able to interface with personnel at all levels (internally and externally), as a result of strong customer service skills
  • Excellent use of grammar and punctuation
  • Collaborate with colleagues to understand client needs and requirements, including working with virtual teams
  • Proactively leverage and share knowledge with colleagues
  • Effectively and independently manage conflicting priorities, organize workflow, and team with colleagues to accomplish tasks and balance workloads
  • Effective delegation and time management skills
  • Skillful attention to details and self-assurance of quality of work performed
  • Independent worker with ability to thrive in a busy, time-sensitive environment

To qualify for the role you must have

  • Bachelor’s Degree in a Business related discipline or equivalent years of experience
  • 3+ years in a specific functional accounting or finance area or a related function

What EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. From our actions to combat systemic racism and our advocacy for the LGBT+ community to our innovative Neurodiversity Centre of Excellence and Accessibility initiatives, we welcome and embrace the diverse experiences, abilities, backgrounds and perspectives that make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY Way of Work and your health and safety

EY Way of Work recognizes flexibility in the way we collaborate, innovate and deliver with the ability to work in-person and remotely.  To support a healthy and safe in-person working environment, EY has implemented various layers of health and safety controls while working in the office or at client or other locations.  A critical component of EY’s workplace safety program includes our COVID-19 vaccination policy which requires all personnel to be fully vaccinated against COVID-19 unless an accommodation based on a reason protected by human rights legislation is provided.  

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build. 


EY | Building a better working world 


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.


Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  


Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

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