Senior LMS - EY Global Delivery Services

Dispatcher – Project RACE - Legal Managed Services (LMS)

Business is transforming rapidly, and in today’s environment, delivering high‑quality, fast‑cycle legal support requires operational excellence, strong coordination skills, and the ability to manage high‑volume service workflows consistently and accurately.

As a Dispatcher within EY’s Legal Managed Services (LMS) team, you will play a key operational role within the Service Bundle Fast Track established under Project RACE, ensuring seamless intake, triage, and routing of global sourcing‑related legal requests.

THE OPPORTUNITY

You will be part of a growing global delivery network supporting EY’s Legal Transformation initiatives. As the primary gatekeeper of sourcing-related legal requests (excluding US and China jurisdictions), you will interact with Local Legal Representatives, internal stakeholders, and cross‑functional operational teams.

YOUR KEY RESPONSIBILITIES

• Review incoming sourcing‑related legal requests.
• Capture request details in SharePoint.
• Validate completeness of submissions.
• Route requests to appropriate Local Legal Representatives.
• Follow compliance, playbook rules, and process governance.
• Maintain audit‑ready documentation and quality standards.

SKILLS AND ATTRIBUTES FOR SUCCESS

• Attention to detail and strong procedural discipline.
• Effective communication with global teams.
• Ability to navigate playbooks and structured workflows.
• Team‑oriented mindset.

TO QUALIFY FOR THE ROLE, YOU MUST HAVE

• A bachelor’s degree in law.
• A background in contracting
• Knowledge of Microsoft Office.
• The ability to prioritize when working on multiple projects, and the confidence to engage and integrate directly into our clients’ teams

IDEALLY, YOU’LL ALSO HAVE

• Experience in legal ops, procurement ops, or shared services.
• Strong organizational capabilities.
• Proficiency in SNOW, Outlook, SharePoint, and Excel.
• Fluency in English; other language (German) is a plus.

WHAT WE LOOK FOR

We seek individuals who are detail‑oriented, structured in their approach, and skilled at managing contract lifecycles in a highly governed environment. If you are motivated by delivering quality legal work on a scale, collaborating across teams, and contributing to a major legal transformation, this role will give you meaningful opportunities to grow.

WHAT WORKING AT EY OFFERS

• A collaborative culture.
• Opportunities to build legal ops and LMS expertise.
• Supportive leadership and growth opportunities.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• A collaborative culture, and the opportunity to work with some of the most engaging and knowledgeable colleagues in the industry
• Significant opportunities to build a diverse portfolio of contacts by directly engaging our clients
• A culture that encourages colleagues to develop new skills and progress within the business
• The freedom and flexibility to drive your career to meet your own personal and professional goals

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.