Sales Activation Lead - Associate Director - EY Global Delivery Services

Summary: Reporting to the GDS Americas Sales activation Leader, you'll be expected to lead a team of Account Managers and enable the team across sectors towards achieving targets related to client relationships, pipeline activity, Client experience strategies. Along with leading a team, the individual is expected to manage an account portfolio and drive growth leveraging account management framework, global and sector/FOP solutions, pursuits & sector insights that contribute to account sales strategies.

Location : Buenos Aires, Argentina

Select Responsibilities

• Accountable for growth, development and performance management of Account Managers; owns stakeholder management related to Account Managers across sector(s).
• Engage with internal business groups in planning, designing and deployment of delivery models
• Drive effective relationships with senior regional stakeholders and embedding market’s priorities into the processes/practices of their organization
• Actively promote growth and demand generation through solutions, alliances, and managed services
• Lead account management excellence execution.
• Counsel and act as a mentor to guide the team towards achieving the key performance indicators (KPIs) assigned to measure their role’s effectiveness and socialize the impact of key initiatives, ensuring alignment with broader organizational objectives.
• Utilize a consultative approach to understand the unique challenges and needs of different sectors and regions, translating these insights into tailored recommendations and process solutions.
• Help drive the learning & development agenda and provide strategic guidance and technical leadership to Account Managers
• Analyze stakeholder feedback and identify opportunities for enhancement and implement corrective action plans to steer continuous improvement efforts
• Influencing account growth by fostering sales initiatives, influencing client relationships, pipeline development/advancement
• Develop and drive client-centered account sales strategy
• Drive sales rigor and pipeline across book of business

Professional Experience:

• 12+ years in a professional services firm with sales enablement and team management experience preferred.
• Internal or external Consulting experience is preferred, particularly within a global matrixed organization.
• Proven success in leading complex projects with minimal supervision
• Experience in leading teams across locations

Knowledge and Skills:

Soft Skills

• Executive-level communication and consultative skills.
• Strong networking and emotional intelligence.
• Strong people management and coaching skills
• Solution focused mindset to translate strategy into plans and execute them seamlessly
• Ability to navigate ambiguity with agility and entrepreneurial spirit.
• Proactive and comfortable taking the initiative in a low-guidance environment.

Technical Skills

• Proficiency in Microsoft Suite (Outlook, Teams, Excel, PowerPoint, Word, SharePoint).
• Experience in analysis and executive presentations
• Basic understanding of financial reporting tools and analysis.
• Familiarity with Change Management and project management and procurement portals preferred.

Desirable Skills

• Negotiations with internal stakeholders and peers
• Strategic Presentation & Analysis: Skilled in creating presentations and leveraging insights for strategic business growth
• Sales/account management tool proficiency