Role Purpose

Support EY’s Independence function in protecting the EY’s brand and enabling compliance with regulatory, professional, and EY Independence requirements. The role provides operational execution, research, analysis, documentation, reporting, and stakeholder support to US Independence team.

Key Responsibilities

• Perform reviews and analysis related to firm and personal independence matters using EY Independence tools and systems such as SuccessFactors, Global Monitoring System (GMS) and Personal Independence Navigator (PIN).
• Support Independence processes including independence course assignment management, learning compliance, reporting and other operational activities.
• Research, validate, reconcile, and maintain independence-related data, documentation, and organizational structures, ensuring information is accurate, complete and consistently maintained across related resources.
• Respond to inquiries, performing compliance checks, and escalating complex or non-routine matters as required.
• Prepare reports, dashboards, metrics, and analysis to support Independence leadership decision-making and monitoring activities.
• Participate in continuous improvement, automation, AI, and process-enhancement initiatives to improve service quality, consistency, and efficiency.
• Collaborate with global teams across multiple geographies while maintaining quality, timeliness, confidentiality, and compliance standards.
• Conduct quality review of learning materials by validating content updates, analyzing reviewer feedback, identifying inconsistencies, and documenting recommendations for resolution.

Required Skills and Experience

• Ability to work effectively and collaboratively in a team-oriented environment fostering open communication, collaboration and accountability.
• Strong organization, prioritization, and follow-through in a deadline-driven, service-oriented environment.

Ability to adapt to evolving processes, tools, and stakeholder needs.

• Effective written and verbal communication skills, including the ability to communicate clearly with the team and US/global stakeholders.
• Understand the importance of risk management, compliance, audit, or Independence concepts; prior Independence experience is helpful but may vary by level.
• Strong attention to detail, critical thinking, and organizational skills with the ability to review complex information, identify discrepancies, validate updates, and provide well-reasoned recommendations within established timelines.
• Proficiency with Microsoft 365 tools, workflow trackers, and process documentation; ability to manage large data sets is a plus.
• Familiarity with data analytics concepts and emerging AI-enabled technologies is a plus.

Success Measures

Suggested Candidate Profile

This role is ideal for a detail-oriented professional who can navigate policies, data, stakeholders, and operational processes with accuracy and discretion. Success is measured by the ability to apply sound judgment, think critically, identify risks, solve complex problems, and recommend practical solutions while balancing quality, responsiveness, and continuous process improvement.