Reporting Analyst - EY Global Delivery Services

STS Cross-Function Reporting Analyst 

EY Technology: 

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 450,000 people in more than 160 countries, all of whom rely on secure technology to be able to do their job every single day.  Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients.  Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization. 

EY Technology supports our technology needs through three business units: 

Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster, and pursue those opportunities more rapidly. 

Enterprise Technology (ET) – ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience. 

Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.    

The opportunity 

The Cross-Function Support Reporting Analyst partners closely across the Security Technology Services (STS) organization and Information Security to support and management of Security products and services. This includes analytics and reporting, service reviews, service improvements, service transition, introduction and readiness, and other activities as identified pertaining to end-to-end service management of internal security technology offerings.  

Your key responsibilities 

• Support service improvement and product compliance initiatives for assign product portfolio.  

• Manage other BAU activities for assigned portfolio, such as audit support, documentation, license management, contract reviews, and miscellaneous "mini" projects that arise. 

• Initiate and support automation processes to make reporting more efficient, accurate and effective. 

Skills and attributes for success 

• Conceptual knowledge of security applications and technologies, as well as operating system platforms including Cloud technologies, to support proper recognition and potential impact of new product or service introductions 

• Experience with developing management reporting leveraging SQL databases, scripting and API configuration and management 

• Knowledge of SharePoint development and management 

• Analytical acumen and solution orientation to provide recommendations to teams and leaders in support of avoiding financial, operational, and security risks to EY and our customers. 

• Build and maintain strong relationships across all levels of a matrixed, geographically and culturally dispersed organization 

• Possess knowledge of the Information Technology Infrastructure Library (ITIL) to drive compliance in Incident, Problem, and Change processes and drive as necessary. 

To qualify for the role you must have 

• Degree in Computer Science or related discipline, or equivalent work experience 

• 5 - 7 years working within Information Technology in a global firm 

What we look for 

• Critical thinking skills demonstrating analytical and systematic approach to problem solving 

• Experience working in a global virtual environment 

• Excellent interpersonal, communication and presentation skills 

• Good judgment, tact, and decision-making ability 

• Ability to understand and integrate cultural differences and motives and to work with cross cultural teams. 

• Ability to deal with ambiguity and change, and exercise appropriate time management to meet deadlines 

• Ability to work autonomously but also within a team environment where necessary      

What working at EY offers  

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: 

• Support, coaching and feedback from some of the most engaging colleagues around 

• Opportunities to develop new skills and progress your career 

• The freedom and flexibility to handle your role in a way that’s right for you 

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. 

About EY 

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.  

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. 

Join us in building a better working world.   

Apply now.