Learning and Development - EY Global Delivery Services

Responsibilities:

• Develop and manage language programs.
• Oversee the onboarding process for new employees.
• Manage and oversee vendor relationships.
• Implement global learning initiatives.
• Lead special learning projects.
• Design and implement a leadership program for middle management.
• Conduct business partnership meetings with business leads to discuss learning needs.
• Facilitate training sessions as required.
• Design and organize a facilitator development program.
• Develop and maintain a comprehensive training calendar.
• Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
• Develop and implement learning plans for the Operations and Talent teams.

Skills Required:

• Advanced proficiency in English.
• Strong facilitation skills.
• Excellent interpersonal skills.
• Analytical mindset with a focus on people analytics.
• Experience in the learning and development field.
• Exceptional time management and organizational skills
• Strong problem-solving skills.
• Ability to work collaboratively in a team environment.
• Strong written and verbal communication skills.
• Ability to adapt to changing business needs and environments