GDS LATAM Operations Analyst - EY Global Delivery Services

Summary

We are seeking a highly motivated and organized Operations Analyst to join our team. The ideal candidate will possess project management skills, problem-solving abilities, experience in cross-functional transaction and project follow-up and the ability to work collaboratively with various teams. This role is essential for ensuring operational efficiency and collaboration across different functions within GDS LATAM Operations.

Key Responsibilities Assist in coordinating operational processes and workflows to ensure efficiency.

• ·       Identify and resolve operational issues, proposing effective and sustainable solutions.
• ·       Collaborate with cross-functional teams to track and manage transactions, processes and special projects.
• ·       Maintain accurate and up-to-date records of transactions and operational activities.
• ·       Support the preparation of reports and data analysis for decision-making.
• ·       Participate in special projects and process improvements as needed.
• ·       Assist in organizing project meetings and tracking project timelines.
• ·       Monitor the progress of projects and tasks, providing updates as needed.
• ·       Facilitate communication between functions to ensure information flow and problem resolution.
• ·       Support GDS LATAM Operations leader with process documentation and projects execution.
• ·       Ensure compliance with company policies and procedures.

Other skills and abilities:

• ·       Previous experience in an operations or administrative role, preferably in a cross-functional environment.
• ·       Strong adaptability to changing schedules and routines, with excellent time management abilities.
• ·       Proven ability to prioritize multiple, conflicting, and urgent needs effectively.
• ·       Capable of working independently with minimal supervision.
• ·       Strong organizational skills to manage various tasks efficiently.
• ·       Excellent communication and stakeholder management skills, fostering positive relationships across the organization.
• ·       Excellent verbal and written communication skills.