Client Technology: Business Analysis - EY Global Delivery Services

CT Technology Business Analysis - Supervising Associate TR

Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

The opportunity

Business Analysts will apply analytical knowledge areas and in-depth analysis of the business to uncover its true problems, understand its objectives, define the relevant requirements, business rules and identify design elements to support the application functions. Business Analysts have strong problem-solving skills and interact regularly with various professionals to generate value for the business. Business Analysts have several key touch points through the product lifecycle and will ensure that the solution will enable the business to achieve its objectives.

Your key responsibilities

• Leads meetings and facilitates workshops with business stakeholders to scope, gather, understand and analyze business requirements, and translates business requirements into functional and non-functional requirements
• Applies business analysis knowledge areas to plan, elaborate, analyze and communicate on processes, solution requirements and business rules applicable for the operations and benefit of the business
• Collates and analyzes business models, business processes and operations to develop a comprehensive understanding of business needs and requirements, and maintains an understanding of the technical implications of risks, assumptions and dependencies
• Translates sophisticated business requirements into technical requirements and specifications, supplying to system architectural design and development.

• Strong analytical capabilities to decompose sophisticated business models, specify critical functions and identify inter-dependencies for design considerations
• Builds working rapport with business stakeholders and SMEs to analyze business requirements and understand business perspectives to provide required insights to envision future state and what they need to change to support it
• Engage with business and technology partners to clarify application functions, business processes and data flow to align requirements specification and technology capabilities for the solution in addressing business expectations
• Integrate the solution into business workstreams, which may include the provision of enablement materials and training agenda to facilitate adoption and transition the product into the business cycle
• Maintains an understanding of risks, assumptions, and dependencies associated with the business and technical requirements, identifies any blockers and flags as appropriate, and assists with scope management activities including the identification and impact assessment of change
• Verifies through different testing practices (ex. UAT) to validate the solutions meet the functional specifications and resolve specified business problems faced by the business
• Involved in the delivery of business case development and RFP responses, seeking new data sources to assist with the delivery
• Supports Business Architecture & Analysis (BAA) community on knowledge base to elevate business analysis competencies

Skills and attributes for success

• Ability to plan, implement and apply business analysis knowledge areas to scope work effort and capture business requirements for further analysis, and help to prioritize features to produce required business outcomes
• Experienced in developing technical requirements and specifications, including knowledge of software development methodologies and reporting tools
• Good interpersonal and communication skill (written and verbal)- able to identify, articulate and present business situation, options and benefits
• Familiar with value propositions incorporating broader enterprise view of the business operations, encompassing functional analysis, workflow analysis, impact analysis (organization, cost) and risk analysis
• Experience in conducting functional walkthroughs and addressing FAQs to integrate solution into business activities
• Ability to engage and collaborate in diverse settings of people
• A sense of urgency, decisiveness, and ability to work well under pressure
• Ability to listen and to think independently, and be a curious and creative person
• Understanding of industry based Business Process Modelling notation
• Broad understanding of IT Services, including service offerings, technical standards and policies, technical and business strategies

To qualify for the role, you must have

• Bachelor's degree in Business Administration, Business Management, Computer Science, Engineering or related field preferred
• Minimum 3 years of experience with significant role interacting with business to define business operations, workflows and technology solutions
• 3-5 years of experience in consulting services with consistent record to creatively assist client with their business challenges and objectives
• Have shown experience of one or more industries or sectors, with broad knowledge of current as well as new technologies
• Have experience in Agile framework participating directly in Agile practices and producing common artifacts by leveraging industry based business analysis knowledge
• Understand product development and delivery framework especially Agile framework, DevOps practices and micro services
• Strong confirmed experience in either an internal or external business analysis role, or similar, evidenced by adding significant business value through research, challenging the status quo where appropriate, supplying material improvement ideas and developing/communicating full business cases
• Good technical knowledge and experience in applying business analysis skills, delivering IT solutions, providing comprehensive understanding of business requirements
• Confirmed partner management experience

What we look for

• A self-starter, independent-thinker, curious and creative person with ambition and passion

What we offer

As part of this role, you'll work in a highly integrated, globally complementary team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You will develop the attitude and skills to navigate whatever comes next.
• Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.

EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark! Apply now!