Business Management Operations - EY Global Delivery Services

ET Business Mgmt.  – Business Management Support (senior associate)

The opportunity 

The Business Manager support role supports effective financial management across a specific area of the enterprise technology business. Business management support resources will be involved in activities such as  

• financial management 

• resource management 

• vendor support 

• product management support 

• general running of the business 

Your key responsibilities 

• Work within a specific ET Business Management team to understand their portfolio, financial plan and internal processes. 

• Provide support with tasks including
  • Umbrella invoices reviews and approvals
  • Forecasting file administration
  • Ad hoc support (cleanup activities, success stories collection, SharePoint/Teams maintenance, other ad hoc work)

• Business Management Support staff may under supervision taking responsibility for an area of the business undertaking activities such as
  • Financials & Resource reviews and updates
  • Conducting monthly budget review meetings
  • Planning & Forecasting
  • Acting as BMO SPOC for any queries customers may have

 Skills and attributes for success 

• Technical skills requirements 

• Understanding u of IT life cycle (pipeline, resource, demand, project delivery, operations) 

• Some exposure to end-to-end financial management – plan, forecast, actual – function, portfolio, and program/project levels 

• Experience working within an IT environment 

• Business Analytic skills 
• Confident with use of excel and powerBI

• Additional skills requirements 

• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change 

• Customer orientation and responsiveness 

• Ability to deal efficiently with escalations and difficult situations/people under pressure 

• English language skills - good written and verbal communication 

• Experience working in a global IT environment 

To qualify for the role, you must have 

•  Experience in working in a global environment and an ability to interact with different cultures and build strong working relationships 

•  Ability to effectively communicate and collaborate with diverse audiences

•  Ability to maintain confidentiality in all aspects of the job and use critical thinking and problem-solving skills 

•  Willingness to learn 

Ideally, you’ll also have 

•  Strong organizational skills

What we look for 

•  2+ years of experience in business and financial management and analysis. 

•  Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid changes 

•  Ability to work and team with a multitude of different people to balance demands 

•  Ability to deal efficiently with escalations and difficult situations/people under pressure  

•  Demonstrates ability to manage processes 

What working at EY offers  

EY offers the opportunity to work with a globally diverse group of professionals 

About EY  

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. 

Join us in building a better working world