Business Enablement Contracts Analyst - Senior - EY Global Delivery Services
Job description
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About Global Delivery Services
Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.
Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.
Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.
Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.
About the role
This role will be part of Business Enablement BMO Source-to-Pay Management team, responsible for the central oversight of technology and services purchases for the Business Enablement Service Lines, ensuring allignment of contract management activities with business objectives.
The Source2Pay Contract Team facilitates new sourcing requests and supports subsequent steps ensuring smooth purchase of new products and on-time contract renewals, addressing any challenges within the S2P process and providing financial visibility for Business Managers.
The position requires close collaboration with Portfolio Leads (Business Managers), Business Owners and other key stakeholders from Sourcing, Finance and Independence.
The role also involves preparing and reviewing tailored reports from meta data captured in the contract data inventory. This includes financial reports, such as contract amortization and monthly contract accruals, to ensure accurate financial impact on the BE Service Lines budgets.
A key aspect of this role is proactively seeking opportunities to streamline, strengthen and automate operational processes and procedures as well as other governance processes within the Source-to-Pay area in order to enable the organizations to operate efficiently and effectively. The role requires an understanding of the underlying technologies within the business units and ability to provide information through formal metrics analytics. The candidate will also guide or provide training and knowledge sharing on overseen processes.
Key responsibilities
- Manage the S2P Management SharePoint site and ensure the data presented is up-to-date and relevant to the audience;
- Review Business sourcing requests for budget validity and financial data accuracy in cooperation with Portfolio Leads (Business Managers);
- Generate reports based on available data, analyze them and present findings to key stakeholders;
- Oversee sourcing process within assigned Portfolio to ensure timely delivery and compliance with relevant global policies;
- Support Business Owners throughout the sourcing process with any queries and act as liason between them and other involved Parties (Sourcing, Independence, S2P Operational Team);
- Support Contract review and Due Dilligence/Risk Assesments processes during sourcing process as needed;
- Oversee current Portoflios' contracts, including contract renewals;
- Organize and lead recurring meetings with Business Owners to review contract status and plan sourcing activities,
- Work closely with Portfolio Leads (Business Managers) on planning and forecasting activities related to the sourcing of goods and services for the BE Service Lines,
- Influence behavior, expectations, and accountability for the Source-to-Pay process throughout the supported organizations;
- Review and update contract amortization reports and work with the Finance team on relevant queries to ensure appropriate contract financial impact on the budgets;
- Prepare montlhly contract accruals and lead reviews with Portfolio Leads (Business Managers) to ensure accurate contract financial impact on budget;
- Work on contract accrual files provided by the Finance team and present the results;
- Identify and propose potential improvements and automation opportunities in the process to ensure best-in-class services delivered to the business units;
- Lead process improvement projects within the Team;
- Prepare knowledge sharing documentations for the S2P Management Team and provide relevant training for the teams involved in processes (including onboarding new Team members).
Knowledge, skills, and experience requirements
Technical skills:
- proficient in SharePoint, with the ability to manage content types, lists and security settings;
- proficient in Data Analytics tool (including PowerBI);
- strong understanding of Source-to-Pay processes and related technologies within Information Security and Enterprise Technology.
Analytical and Reporting Skills:
- strong quantitative and qualitative business analysis skills, with the ability to absorb large volumes of complex informaion and present it clearly and concisely.
- competent in using data and problem-solving methodologies to make informed decisions and assess the impacts of changes.
Project Management and Collaboration:
- demonstrated consultative skills to conduct effective questioning, identify key directives, formulate ideas and present them clearly and concisely.
- experience in collaborating with cross-functional teams, including Souricng, Finance and IT, to achive common goals.
Business Acumen:
- develop and maintain an in-depth understanding of EY's business and the interconnectivity of the asigned business unit with the firm's overall operating model.
- ability to manage vendor performance based on definied criteria and conduct scheduled supplier perofrmance reviews.
Compliance and Process Impvoement:
- knowledge of relevant policies, with the ability to ensure complaince throughout the organization;
- proactive approach to identifying and propsing process improvement to streamline, strengthen, and automate operational procedures.
Communication and Training:
- excellent communication skills, with the ability to act as a liaison between various teams and provide transparency to key stakeholders,
- experience in guiding or providing training and knoweldge sharing.
Learning and Adaptabillity:
- positive approach to continuous learning, staying up-to-date with expertise in the field.
- ability to apply past learning to new situations, generating fresh approaches to organizational challenges and encouraging learning from other industries.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
Are you ready to shape your future with confidence? Apply today.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.