Business Analyst, Digital and Emerging Technology, Consulting

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The Opportunity

We are looking for a Business Analyst strong background in Microsoft Dynamics applications, with a focus on analyzing business processes and translating them into system requirements. The Dynamics Business Analyst will work closely with stakeholders across the organization to optimize and enhance our use of Dynamics 365 and related systems.

Key Responsibilities:

• Collaborate with business units to understand their processes and challenges.
• Interact with business users / product owners to analyze business requirements and translate them into clear and actionable system requirements.
• Configure and customize Dynamics 365 to meet business needs, including forms, workflows, and dashboards.
• Facilitate the implementation of new Dynamics 365 features and modules.
• Provide ongoing support and training to Dynamics 365 users.
• Perform system testing and quality assurance checks.
• Document business processes, system configurations, and user guides.
• Stay current with the latest Dynamics 365 updates and technologies.
• Liaise with external vendors and consultants on system enhancements and troubleshooting.
• Assist with data migration and integration with other business systems.
• Conduct business process reviews to identify areas for improvement

To qualify for the role, you will need:

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Minimum of 2 years of experience as Business Analyst roles
• Strong understanding of Microsoft Dynamics 365
• Excellent analytical and problem-solving skills, with the ability to understand complex business processes and technical environments.
• Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now!