L&D Leadership Development Program Manager - Supervising Associate - EY Global Delivery Services

Position Summary:

• The Leadership Development Project Manager is responsible for driving the successful execution of leadership development initiatives. This role focuses on managing project timelines, coordinating stakeholders, and ensuring process efficiency to achieve program goals.  This role drives continuous improvement initiatives, and ensures effective stakeholder engagement. Additionally, the Program Manager leverages data-driven insights to optimize outcomes and may be responsible for managing resources and budgets.

Career Level Expectations:

• Operates independently on moderately complex initiatives while seeking guidance for high-impact decisions.
• Provides expertise in project management, ensuring alignment with business goals.

Essential Functions of the Job:

Pre-Project Planning & Initiation

• Develop a detailed work plan for each project using a standard template, identifying key deliverables, review cycles, and due dates.
• Establish and maintain relationships with key stakeholders, including subject matter experts, internal learning teams, and external vendors.
• Build a comprehensive communication plan with tailored messaging for various stakeholders, including participants, talent leaders, and executive reviewers.
• Demonstrate the ability to navigate complex learning compliance and processes within EY, ensuring alignment with organziational standards and regulatory requirements, including procurement, finance and risk managemnt.
• Initiate SharePoint enhancements to improve workflow, user experience, and automation.

Project Execution & Management

• Lead the execution of leadership development programs, ensuring projects are delivered on time, within budget, and to high-quality standards.
• Assign tasks, track deliverables, and follow up to ensure completion while managing sponsor and client expectations.
• Proactively pulls program data and patterns to access efficacy of the participant experience and help course correct where necessary to drive value to our learners.
• Facilitate regular project meetings, providing timely status updates to stakeholders.
• Coordinate and monitor the work of vendor project managers, designers, and developers as needed.
• Communicate issues and risk mitigation strategies to leadership and escalate concerns when necessary.

Post-Project & Continuous Improvement

• Conduct data analysis, reporting, and trend evaluations to inform learning strategy and operational improvements.
• Measure and report out on project performance using analytics tools (e.g., Power BI, Excel pivot tables) to track against KPIs and business objectives.
• Refine processes to improve user experience and operational efficiency.
• Develop program assessment protocols to support evaluation and continuous improvement.

Analytical/Decision Making Responsibilities:

• Applies strong project management principles to oversee initiatives, ensuring timely delivery and strategic alignment.

Knowledge and Skills Requirements:

• Strong project management skills with expertise in leadership development programs.
• Excellent attention to detail and ability to manage multiple priorities.
• Advanced analytical and data visualization skills (Excel, Power BI).
• Ability to manage change effectively within leadership development programs
• Experience handling confidential and sensitive information with discretion
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, SharePoint).

Supervision Responsibilities:

• Works independently on leadership development initiatives with periodic updates to leadership.
• Provides guidance to junior staff supporting program execution.

Other Requirements:

• Travel may be required based on limited project needs.
• Overtime is likely required near project deadlines or key events.

Job Requirements:

Education:

• Bachelor’s Degree or equivalent experience

Experience:

• 5-7 years of experience in program management, learning and development, or leadership initiatives.

Certification Requirements:

• Relevant certifications in project management, learning and development, or leadership coaching preferred but not required.

Note:

This Job Classification Document is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. Further, the Job Classification Document is subject to change at the discretion of management.