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Client Technology Experience Designer - EY Global Delivery Services

Locación:  Buenos Aires
Otra ubicación:  Solo ubicación principal
Salario: Competitiva
Fecha:  6/08/2022

Descripción del trabajo

ID de la Requisición:  181421

Rank: Supervising Associate

EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization.

Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and tackle sophisticated business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. As part of Client Technology, you’ll work with technologists and business specialists, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a catalyst for change and growth, you’ll be at the forefront of integrating new technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

The opportunity

The selected candidate will:

  • Leads aspects of the design of new digital user experiences and enhancement to existing digital experiences, demonstrating validated understanding of the user experience journey
  • Produces sophisticated wireframes and prototypes to improve the level of engagement and satisfaction that a user derives from the product, independently executing on the design strategy as guided by more senior team members

Your key responsibilities

  • You will be producing wireframes, site maps, journey maps and clickable prototypes, taking into account user needs and user journeys to execute small to medium-sized design efforts
  • Reviewing project results of more junior team members, ensuring that the voice of the client is coordinated into the delivery approach, advancing issues where appropriate
  • Utilizes user-centered research methods to drive product insight and innovation
  • Presents to and collaborates with clients on findings from design efforts
  • Supervising team activities to achieve defined results and satisfy users through design and leads the delivery of small to intermediate-sized design efforts
  • Coordinates meetings and workshops that align with project phase and client goals
  • Identifies potential business opportunities on existing projects

Skills and attributes for success

  • Sound knowledge of UX design: Wireframes, Information Architecture, Usability. Shown understanding of Sketch, InVision, Adobe Suite. Strong understanding of experience design principles and processes.
  • Digital Accessibility Non-Functional Requirements:
  • Keyboard Access and Visual Focus: All content and functionality should be reachable through a keyboard.
  • Page Title and Language: The page title should adequately and briefly describe the content of the page and should be different from other pages on the website. Primary language of every page and language changes should be indicated.
  • Headings: The page should have at least one heading. It should be marked up correctly as a heading and the heading hierarchy should be relevant.
  • Images: Every image should include alt in the markup. If an image conveys information useful, then it needs alternative text. If a picture is just decorative, then it should have null alt (alt="").
  • Contrast, Color, Appearance: The page have to have a contrast ratio of at least 4.5:1 for normal-size text. Color alone should not be used to convey information.
  • Resizing, Magnification, Responsiveness: Users should be able to enlarge web content. The design should be responsive.
  • Links, Buttons, Controls, Navigation, Skip Link: Links, buttons and controls should be recognizable and coded correctly. Clear and consistent navigation options shall be provided. A skip link that allows users to skip to content should be available.
  • Forms, Labels, Errors: Forms should be keyboard accessible. Form controls should have labels. Required fields and other instructions should be clearly indicated. Error handing should be clear and simple.
  • Tables and Lists: Tables should have HTML markup that indicates header cells and data cells and defines their relationship. List elements are used for list content.
  • Multimedia (Audio and Video), Animation, Moving content: Captions/subtitles, transcript, and/or audio description should be provided appropriately for media. Keyboard access for media player controls, animations, carousels and other moving content should be obtainable.
  • Structure, Meaning, Reading Order, Global Code: Content should be well-structured to allow efficient navigation and processing. Mark-up should be used for headings, lists, tables, etc. to better structure content. Reading order should be reflected in the code order.
  • Touch: Touch interactions should be supported. When phone is in scope, phone interactions should be supported.

To qualify for the role, you must have

  • Bachelor's degree in Computer Science, Human Computer Interaction, Interactive Media, Interaction Design, Human Factors, Cognition Psychology, Cognitive Science, Informatics, Design, or related field preferred.
  • 5-7 years applied experience in user-centred design process for sophisticated products or services. Portfolio to demonstrate confirmed experience required. Relevant UX design experience in a web and/or digital product environment.

Ideally, you’ll also have

  • Experience with pattern libraries and design systems.
  • Familiarity with user experience metrics and analytics tools.
  • Enterprise product strategy and design.
  • Experience working with Agile product development process.
  • Experience in financial or related industries.
  • A self-starter, independent-thinker, curious and creative person with ambition and passion

What working at EY offers

We offer a driven remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Support, mentor and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an expansive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible scheduled can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the outstanding EY experience lasts a lifetime.

If you can deftly demonstrate that you meet the criteria above, please contact us as soon as possible!

Apply now!



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