Process Analyst - Business transformation

At EY Hungary, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

Join our Business Transformation team, which specializes in business-driven, and technology-led consulting projects. Our focus areas include operational and organizational efficiency improvement, business process analysis and reengineering. We are seeking a Process Analyst to help clients across industries achieve operational excellence and agility.

As a Process Analyst at EY Hungary, your daily work will focus on helping organizations work more efficiently by understanding and improving how they operate.

Here’s what that looks like in practice:

Process Analysis – Understanding How Things Work

• Observe and Document Current Processes: Spend time with different teams to see how their work is done. Take notes, ask questions, and create diagrams or flowcharts to show each step in their process.
• Identify Pain Points: Look for steps that take too long, cause confusion, or lead to mistakes. This might involve reviewing reports, listening to employee feedback, or analyzing data to spot trends.
• Gather Requirements: Talk to employees, managers, and other stakeholders to understand what they need from the process and what challenges they face.
• Analyze Data Flows: Map out how information moves between people, departments, or systems. This helps you see where delays or errors might occur.
• Summarize Findings: Prepare clear reports or presentations that explain what is working well, what isn’t, and where improvements can be made.

Process Design – Creating Better Ways of Working

• Design Improved Processes: Use your analysis to suggest new ways of working. This could mean removing unnecessary steps, automating tasks, or introducing new tools.
• Create Visual Models: Draw new process maps or diagrams that show how the improved process will work from start to finish.
• Collaborate with Stakeholders: Share your ideas with the people who will use the new process. Get their feedback and make adjustments to ensure the new process meets their needs.
• Support Implementation: Help teams put the new process into practice. This might involve creating instructions, training materials, or running workshops.
• Monitor Results: After changes are made, check in to see if the new process is working as intended. Collect feedback and data to measure improvements in efficiency, accuracy, or satisfaction.

What We Look For

• Strong analytical skills with a proven ability to deliver actionable insights
• Ability to identify process inefficiencies and assess business impacts at both strategic and operational levels
• High attention to detail and commitment to accuracy
• Demonstrated ability to work collaboratively and engage stakeholders effectively
• Project management skills, including the ability to meet deadlines and exceed expectations
• Adaptability and eagerness to learn in a dynamic environment.

Skills and attributes for success

• Bachelor’s or Master’s degree in Business Administration, Data Science, Computer Science, or a related field
• 2–3 years of relevant experience in process analysis, business requirements, or data modeling, preferably in a large consulting firm
• Experience in business process improvement/redesign and/or business-driven IT development projects
• Advanced proficiency in MS Office; experience with UML, BPMN, or equivalent modeling methodologies
• Proficiency in process and data modeling tools; solid understanding of database concepts and emerging technologies such as AI
• Excellent communication and presentation skills in both English and Hungarian, capable of translating technical details into business implications

What We Offer

• Competitive compensation and benefits
• Accelerated learning in management consulting
• Exposure to diverse projects across public, private, and non-profit sectors
• Opportunities to advise on high-value initiatives and critical business challenges
• Collaboration with diverse, integrated teams
• Continuous investment in your professional development and well-being.

If you meet these criteria and are ready to drive transformational change, we encourage you to apply.