Junior Employee Services Advisor - Budapest
Job description
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
At EY Hungary, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity
As a Junior Employee Services Advisor, you will be the cornerstone of support for our clients’ employees, addressing their needs and inquiries with efficiency and empathy as a service provider. This is a hands-on role where your expertise in navigating HR systems, resolving employee questions, and interpreting company policies will ensure a seamless service experience for EY’s clients, and their employees located in various geographies. You'll collaborate closely with HR Business Partners to deliver timely solutions to workforce-related changes, demonstrating your problem-solving skills and commitment to excellence. You will be the contact person for employees for their day-to-day HR questions for various sets of clients, covering multiple countries.
If you are a customer-focused, empathetic, and curious individual, join us in delivering exceptional service while expanding EY's HR Managed Services offerings. With EY, you can shape your future with confidence.
Your key responsibilities will include but will not be limited to
- Prepare, review and analyze employee-related documents, reports, spreadsheets and administer changes in the HR systems of our clients
- Liaise closely with client-side HR partners and other relevant stakeholders, with fellow EY specialists to manage employee relations and workforce changes in a cross-country and cross-functional team
- Participate in process improvement, service enhancement and offerings development to ensure that our client needs are met
- Work together with EY leadership to extend the portfolio of EY for new clients
- Close cooperation with the country-specific payroll teams to ensure that the monthly payroll cycle is completed on time and accurately
Qualifications
- 1-3 years’ experience in Employee Services / Managed Services / HR Shared Services
- Proficient level of Hungarian and English, verbally and in writing
- Advanced computer skills and preferably experience in using HR systems/applications: ERP/HCM systems (e.g. Workday), HR tools and platforms, presentations in PowerPoint etc.
- Aptitude for understanding end-to-end employee processes with a continuous improvement mindset
- Customer-centric attitude and excellent communication skills
- High level of empathy and the ability to handle sensitive situations with discretion
- Experience with various workforce scenarios (e.g. change in compensation structures, role relocations, complex employee queries)
- Strong attention to details, well-organized workstyle, and adherence to deadlines
- Team-player attitude, ability to work closely with local and global teams (within regular CEE working hours)
What we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.
What we offer
- You will be an esteemed member of our close-knit local HR Managed Services team, working within the international network of EY specialists and covering the HR operations for various countries.
- You will be able to participate in the growth of EY’s HR Managed Services portfolio, collaborating with people of diverse backgrounds in a truly international environment.
- EY offers a high variety of training opportunities including online and classroom trainings for all colleagues both in technical and interpersonal skills (e.g. AI, Digital Transformation etc.)
- EY offers a competitive remuneration package including attractive fringe benefits (such as medical coverage), extensive opportunities for learning and development, and personalized career management with a dedicated counselor.
- You will enjoy our great working environment: modern facilities in a central location, supportive leadership and team, regular CEE working hours with flexible home office options
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
What you can expect
- After submitting your CV, our Talent Team is going to reach out to You via phone or email related to the next steps.
- As part of the selection process, you are expected to have an interview with HR and business professionals.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
- The hourly pay range for this job, in the US, is $XXX per hour. Individual salaries are based on education, geographic location, and alignment to the market data.
- If you join EY full time after your internship, we offer a competitive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. In addition, our Total Rewards package for full time hires includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being
We value your application
• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• Applications to EY are reviewed by a dedicated member of our early careers team.
• You may receive outreach from an EY Recruiter to discuss your application and interests.
Are you ready to shape your future with confidence? Apply today.
To learn more about our anticipated application deadlines, please visit this link.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.