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ServiceNow - Senior Consultant | Manager | Senior Manager - Technology Consulting

Location:  Sydney
Other locations:  Anywhere in Region
Salary: Competitive
Date:  23 Nov 2023

Job description

Requisition ID:  843781

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 



If we inspire you to do the work you love, will you still call it work?  
At EY we believe that whoever you are, your uniqueness helps us stand apart.  


We bring together extraordinary people, like you, to build a better working world. 


What’s in it for you?  
Technology is changing the world and we’re at the centre of it all. Driven by honest values, an amazing culture, we’re out to unleash the potential of every team across Australia.  


As our ServiceNow Consultant/Senior Consultant/Manager you will be joining our team of specialists to deliver a range of projects for our Tier-1 clients within the Technology Consulting domain. 


  • Implementing GRC/HRSD/NCM for Tier-1 clients 
  • Managing and enhancing ServiceNow solutions 
  • Opportunity for growth and development – first class training and development opportunities 


What we’re looking for 


Here is our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your passion, strengths, what you want to learn, and how far you want to go.  


  • As a Senior Consultant - you will have at least 2-4 years of experience of development, specialising in ServiceNow platforms. 
  • As a Manager - you will have at least 6+ years of experience of development with some leadership experience (i.e., managing a small to medium sized team of developers/engineers)
  • As a Senior Manager – you will have at least 10+ years industry experience, experience in leading larger teams, strategy and business development, experience in finance and budgeting 
  • Understanding of ServiceNow Workspace configurations such as business rules, client scripts, workspaces etc. 
  • Good understanding of the knowledge/content features of the platform 
  • Familiar with JavaScript, CSS, Jelly, JSON, Angular, XHTML and XML
  • Experience with database design schemas and data modelling 
  • Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, SOAP/REST Web Services, LDAP, JDBC/ODBC
  • Strong problem-solving, debugging and testing skills and an aptitude for learning new technologies
  • ServiceNow Implementation certification in GRC/HRSD/CSM/VRM/Service Mapping/Discovery(mandatory)


Nice to have

  • CTA or CMA certification 
  • Experience in architecture 


What we can offer you 


  • Explore how a career at EY is yours to build at 
  • Discover how, when and where you can work at 
  • Learn about our commitment to DE&I at 
  • Understand how our benefits can support you at 


Acknowledgement of Country 
EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at 
Apply now… we’re over 9,000 perspectives in Australia and we’re ready to welcome yours.  
At EY we take inclusivity seriously, and we’re committed to removing barriers and improving the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential. 


The exceptional EY experience. It’s yours to build. 


The minimum salary for this role is AUD $120,000 inclusive of superannuation and dependent on skills and experience.





EY | Building a better working world 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Apply now »