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EY Foundation - Administrator - Permanent

Location:  Birmingham
Other locations:  Primary Location Only
Salary: Competitive
Date:  Sep 8, 2023

Job description

Requisition ID:  1453655

Introduction to EY Foundation

The EY Foundation is a charity and a company, limited by guarantee, established in 2014. We were founded by EY, the professional services firm, which continues to provide funding and donations to the charity under a multi-annual funding agreement.  We are governed by a board of trustees, who are supported by a number of committees and leadership and management teams. 

The EY Foundation helps young people, disadvantaged in the labour market, to fulfil their work potential. We are unique in our position as the link between employers and young people, having strong relationships with both. 

Our work involves designing, developing and running our own services: Smart Futures, Your Future, Beyond Your Limits and Accelerate, as well as raising independent funds to support new initiatives and reach more young people across the UK. We work with organisations from across all sectors, including commercial, not-for-profit, education and government.

As an independent charity we have to diversify and raise our own income through traditional fundraising, grants and, increasingly, through the development of our work with corporate partners.

EY Foundation is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will need to undertake an Enhanced DBS check via the Disclosure and Barring service, where appropriate.

At the EY Foundation, we have a hybrid working model in which our staff work from the office (one of our Hubs in London, Birmingham, Manchester or Glasgow) at least one day per week.

Our roles

Within the Foundation we adopt flexible roles that reflect the dynamic nature of our charity and enable our people to learn, develop and grow their skills and open up career opportunities. This is part of our investment in you.


This role profile provides an outline of what will be involved in your role rather than an exhaustive list of duties. Both you and this role will naturally evolve.

Our values

In your role you will be expected to demonstrate or develop leadership competences based on the Foundation’s four key values. They are:

  • Growth mindset – increase our impact on more young people through dedication, innovation and hard work 
  • Empower people – everyone is given the opportunity to develop and to succeed
  • Courage – use new learning and diversity of thought to challenge the status quo, embracing lessons learned even if a project misses its targets
  • Collaboration – build relationships – internally and externally – to share ideas, embed an inclusive approach, and achieve bigger outcomes.


Our commitment to diversity and inclusion

The scale of the challenge to tackle racial inequality is huge but we are passionate in our determination to secure change – both for our organisation and the young people we serve. 


With over 80% of the young people we work with from Black, Asian or ethnic minority communities, our team and Board need to reflect the young people we support. 


In 2019, we made diversity and inclusion a strategic priority, with a focus on race and in 2020 we published eleven race commitments. This included 50% of our team and leadership team coming from the Black, Asian or ethnic minority communities by 2025. Specifically, it is our objective that 30% of our team and leadership team will come from the Black community. You can find out more here.


Prior to finalising your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters!

Your role as Administrator

Whatever your specific responsibilities and specialisms, as an Administrator/ Co-Ordinator you will be customer and delivery-focused, structured and organised in your approach, highly engaged and interactive with colleagues and beneficiaries of our work. You will take personal ownership of your work and will be proactive in your own development. You will be collaborative with colleagues and supportive of each other in achieving our collective targets and objectives.


Your role will be varied and work across all areas of the Charity’s operations, giving you sight of a wide range of activities as part of your development and growth. 

Your key responsibilities 

The role will include several key responsibilities but are not limited to:

  • Operational support – assisting in all administrative work in programme delivery, including the distribution and collection of laptops to programme participants, helping with onboarding processes for young people, liaising with relevant EY and team colleagues.
  • Volunteering support – assisting with safeguarding checks (DBS/PVG and NSPCC processing and tracking), maintaining the volunteer contact database, and liaison with EY volunteering systems (Ripples).
  • General administration – including calendar updates, meetings administration, team support across the Charity.
  • Data and systems support – including updating relevant data dashboards and data management systems, including our new CRM and website and other EY systems such as Ambertrack.
  • Legal and compliance support – assisting across a range of compliance processes, including BRIDGE and other independence checks.
  • You will be trained and developed in all aspects of this work so prior knowledge of all areas is not an essential requirement. 


Your experience and knowledge

To qualify for this role, you must bring your demonstratable abilities and aptitudes in the following areas:

  • Strong working knowledge and experience in an administrative or operational role
  • Delivering excellent customer service, to internal or external customers or service users
  • Working in a delivery-focused organisation
  • Developing compliance/quality processes
  • Co-ordinating multiple activities or tasks effectively
  • Strong written and verbal communication skills in English
  • Ability to foster positive relationships with a range of people
  • Collaboration and flexibility in your team working, whilst also being able to work with minimum supervision
  • Strong and evidenced commitment to diversity
  • Strong commitment to improve the working lives and prospects of disadvantaged young people in the UK


You will be able to demonstrate the competences expected of an EY Foundation Co-ordinator. Where you need more time to fully develop those competences, we will support you in so doing. 


Your competence

You will be able to demonstrate the competences expected of an EY Foundation co-ordinator. Where you need more time to fully develop those competences we will support you in so doing. 


For details of the required competences see our annexed competency framework.


EY Foundation is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. Offers will be subject to an Enhanced DBS check via the Disclosure and Barring Service.

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