UKI RM Enablement - Project Zenith - Manager

Role Overview

The candidate will play a critical role in supporting the UK Chief Compliance Officer (CCO) team by leading the development, enhancement, and BAU (business-as-usual) management of key compliance and risk management initiatives. This includes overseeing ongoing Project Zenith development and potential expansion, driving the Controls Catalogue initiative, and managing BAU operations for the Change Management App and Internal Audit workflows.

The role requires close collaboration with senior leadership, service line / Enterprise Risk Management (ERM) teams, Internal Audit, and global technology partners to ensure effective planning and governance, seamless delivery and continuous improvement of compliance systems and processes.

Key Responsibilities

• Project Zenith – Manage Development, Potential Expansion & BAU Activities
  • Lead and manage the ongoing build in Zenith, ensuring alignment with UK CCO objectives and global technology partner requirements.
  • Lead project planning, resourcing and budget management activities.
  • Support potential expansion across additional Service Lines / Enterprise Risk Management (ERM) function, including UK&I Super Region enablement.
  • Own the post development support model, including maintenance, enhancements, issue resolution and BAU monitoring.
  • Coordinate with technology teams, Policy Owners / SMEs to ensure system stability, data integrity and operational performance.
  • Develop and maintain documentation, process workflows or SOPs for Zenith.
  • Create status reports and maintain RAID logs for leadership oversight.
• Controls Catalogue Project Management
  • Manage day-to-day execution of the Controls Catalogue initiative, including planning, tracking, coordination and stakeholder management.
  • Support senior leadership in decision making, risk identification, dependency management and cross-functional alignment.
  • Lead the design, testing, and implementation of Controls integration within Zenith.
• Change Management App – Manage Development and BAU Support
  • Serve as the business owner for the Change Management App, ensuring smooth operation, timely updates and issue resolution.
  • Monitor performance, user adoption and adherence to change management processes.
  • Partner with IT teams to manage enhancements, bug fixes and process improvements.
  • Provide training, guidance and support to end users.
• Internal Audit Process Support
  • Oversee BAU support for Internal Audit workflows, ensuring timely completion of activities and data accuracy.
  • Coordinate with stakeholders to track findings, action plans and remediation status.
  • Maintain dashboard, monitoring app and documentation to support leadership reporting.
• Stakeholder Engagement & Leadership Support
  • Serve as a key liaison between CCO leadership, Service Lines, ERM, Internal Audit and technology teams.
  • Prepare high quality presentations, reports, status updates and risk summaries for senior management.
  • Facilitate cross-functional meetings, workshops and governance forums.
  • Provide subject matter expertise on compliance technology platforms and control frameworks.
• Risk, Governance & Continuous Improvement
  • Ensure all assigned processes adhere to regulatory requirements, internal policies and data governance standards.
  • Identify opportunities for automation, process optimisation and operational efficiency.
  • Maintain documentation and contribute to internal / external queries.
  • Support compliance team with firmwide risk and control programs, including operational risk, information governance and technology related requirements.

Required Skills & Qualifications

Education & Experience

• Bachelor’s or Master’s in Business, Risk, Compliance, Technology or a related field.
• 6-8 years of experience in compliance, risk management, internal audit or technology project management.
• Demonstrated experience managing technology enabled compliance or risk systems (mandatory).
• Prior experience with control frameworks and governance processes.

Technical & Professional Skills

• Strong understanding of risk and compliance systems, workflows and control processes.
• Experience with system implementation, UAT, data analytics and process design.
• Working knowledge of Power BI, Power Apps, Power Automate is an advantage.
• Proficient with project management tools (Azure DevOps, MS Project, Planner) and MS Office.
• Strong analytical, problem-solving and documentation skills with high attention to detail.
• Excellent communication and stakeholder management capabilities.

Personal Attributes

• Proactive, self-driven and capable of working independently.
• Strong organisational skills with the ability to manage multiple priorities.
• Ability to work in a fast-paced, evolving environment.
• High integrity, professionalism and a commitment to quality.