TechOps-DE-CloudOpsAMS-SAP Cloud Basis-Senior

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

SAP BASIS (Senior)

Job description

• Candidate should be Basis consultant having at least 3-6 years of experience in handling ECC/CRM/SRM/BW/S4HANA/EP/PI, Oracle/SQL/Sybase/DB2, AIX / HP-UX / Linux & Windows
• Should have sound knowledge of R/3 Basis and Netweaver ABAP Stack. Exposure to Java stack / BI/XI desirable.
• SAP Solution Manager experience with basic and advanced configuration
• Exposure to Backup/Restore/Recovery of SAP/Oracle installations, Server Monitoring and optimizing techniques & HANA Databases
• Experience working/leading teams, good problem solving & communication skills.
• Experience in Single -Sign On, Web Dispatcher
• SAP Basis administration Supports –
  • Performance monitoring & tuning, Problem analysis & resolution, and other activities required to maintain system integrity.
  • SAP administration on UNIX & Windows
  • System /System copy
  • ABAP+Java-dual stack
  • Add-on and Support Pack application and troubleshooting
  • Kernel Upgrade
  • Client copies and export-import
  • TMS administration and configuration and troubleshooting Transport errors
  • SAP system monitoring and thorough analysis of issues
  • SAP parameter change, operation mode setup, Logon group setup
  • SAP Role based Authorization knowledge - Role creation and modification
  • Spool administration and troubleshooting spool/printer issues
  • OSS Note application

• Administer the SAP database (plan and perform database upgrades, apply database maintenance, maintain database security, administer database performance, manage database storage, database problem determination and resolution, etc.).
• Enterprise Portal Administration/ Trex Administration
• Experience in working SAP on public cloud and private cloud.
• Experience in working with cloud service providers like AWS, Azure and GCP.
• Must be able work on shifts

Other Skills:

• Support incident solving by analyzing incidents raised by users and provides solutions.
• Good experience in delivering Application development or enhancement work, right from requirement gathering, creation of Specification document, Approval process, development or configuration, collaborating with other integrated modules, end to end Testing, UAT support, defect fix, approval process for production release, deployment, Postproduction support etc
• Experience in ITIL methodologies for application management services
• Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
• Cross-functional communication skills; experience in offshore/onsite model.
• Ability to work with minimal guidance or supervision in a time critical environment.
• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements
• Strong problem-solving and troubleshooting abilities.
• Ability to work under pressure in a high-availability production environment.
• Excellent communication and stakeholder management skills.
• Leadership experience in guiding SAP Basis teams and collaborating with cross-functional teams.

Ideally, you’ll also have:

• Well versed with SAP Cloud Basis
• SAP Certification in SAP Cloud or SAP Basis

What you will do: 

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist
• Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP Cloud solutions and designs.
• Develop and maintain documentation including configuration, user guides and test scripts.
• Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.
• Handle change requests with a clear understanding of new business requirements.
• Defect resolution and defect analysis related to SAP Cloud.
• Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation
• Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
• Available to work on shift hours depending on the requirement of the client 

What we look for

• A team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY Data practices globally with leading businesses across a range of industries

What working at EY offers:

At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.