Tax ACR - PTP - Senior Manager

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Job title             Senior Manager – Procure to Pay (P2P)

Job purpose

The Procure to Pay (P2P) Senior Manager will play a strategic leadership role in overseeing global and multi-country P2P operations for key engagements. The ideal candidate will possess deep expertise in the P2P domain, along with strong team management and leadership skills. This role offers a unique opportunity to drive operational excellence and contribute to the strategic direction of our P2P services.

The successful candidate will showcase proficiency in leveraging P2P tools and technologies, including Coupa, Ariba, SAP, Oracle, Concur and Generative AI, to streamline P2P processes. Experience with various ERP environments will be an added advantage.

Responsibilities

• Take full ownership and accountability for delivering P2P services, ensuring excellence in P2P processes and compliance with all applicable regulations.
• Lead and mentor the P2P team in managing supplier set ups and modifications, purchase order processing, invoice management, employee expense management and payment processing, with a strong commitment to accuracy and timeliness.
• Maintain a thorough understanding of service management reporting metrics, utilizing operational and process insights to enhance performance and improve customer satisfaction.
• Leverage advanced P2P tools and technologies, such as Coupa, Ariba, SAP, Oracle, Concur and Generative AI, to optimize workflows, increase efficiency, and foster innovation within the P2P function.
• Upskill self and the team in future technologies such as AI, GenAI, and Agentic AI, and drive the adoption of technology solutions.
• Cultivate a positive team environment as a people leader, promoting growth, collaboration, and high performance.
• Ensure compliance with procurement policies and procedures while maintaining 100% adherence to internal controls and established financial practices.
• Lead discussions with internal and external auditors, providing necessary information and support during audits.
• Drive continuous improvement initiatives by implementing best practices and adopting new technologies within the P2P function.
• Analyse relevant data to support strategic decision-making and communicate key findings to senior management.
• Perform performance evaluations for team members, address performance issues, and provide technical and operational guidance as needed.
• Serve as a subject matter expert (SME) for new client transitions, solution design, and the expansion of existing engagements.

Functional & Technical skills

Functional Skills

• Demonstrated accountability and thought leadership in service delivery.
• Strategic mindset with a strong commitment to process improvement.
• Strong focus on people management and development.
• Effective communication and relationship-building abilities.
• Solid financial and business acumen.
• Proven capability to collaborate with leaders across various geographies and manage deliverables in a fast-paced, metrics-driven environment.
• Strong executive presence, with experience in client presentations, governance forums, and transformation steering committees.

Required Technical Skills

• Excellent knowledge of P2P tools and technologies, including Coupa, Ariba, SAP, Oracle, and Generative AI, to streamline workflows, enhance efficiency, and drive innovation.
• Understanding of P2P policies and compliance standards, including audit protocols and control frameworks.
• Experience utilizing dashboarding and reporting tools like Power BI and Tableau for performance reporting.
• Strong analytical and problem-solving abilities.
• Excellent presentation skills and interpersonal abilities.

Qualifications & Experience

• Preferred qualifications include CA/CPA/CWA/ACCA/MBA/M.com, or an equivalent certification.
• 14 to 18 years of relevant experience in the Procure to Pay function, with a minimum of 5 years in a Senior leadership or transformation role.
• Effective people management skills.
• Role may also require extended working hours during peak periods.
• Candidate may also be required to work in time zones that provide adequate coverage to global clients in order to facilitate collaboration with EY and client stakeholders

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