TAX ACR-O2C-Tax Analyst

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Job title      Staff  - O2C

Reports to Senior 3 – O2C

Job purpose

• This role is responsible for one or more of the following processes within the Order to Cash (O2C) team:
• Customer Master Data Management
• Sales Order Processing
• Customer Invoicing
• Collections & Dunning
• Cash Application
• Bank Posting and Reconciliation

Responsibilities

• Create, validate, maintain, and ensure compliance of Customer Master Data with defined standards.
• Ensure timely and accurate processing of sales orders and customer invoices.
• Follow up on outstanding receivables and coordinate with business teams for dispute resolution.
• Adhere to internal controls, audit requirements, and statutory guidelines.
• Update trackers and dashboards to reflect progress on collection efforts and unresolved items.
• Promptly escalate issues or delays for resolution.
• Ensure compliance with local statutory requirements and guidelines to prevent errors in processing.
• Follow established processes and timelines for reports and schedules.
• Update dashboards to demonstrate the progress of activities and the status of multi-country engagements.
• Provide timely and comprehensive responses to client inquiries.

Functional & Technical skills

• Experience in Order to Cash. Experience in one of the areas below:
• Customer Master Data
• Order Entry & Fulfilment
• Billing & Invoicing
• Collections
• Cash Application
• Bank Posting and Reconciliation
• Experience in process transition.
• Basic understanding of accounting processes.
• Familiarity with accounting principles such as IFRS and US GAAP is a valuable asset.
• Proficient in Microsoft Excel and other MS Office applications.
• Experience with ERP systems such as D365, SAP or Business Central.
• Strong organizational skills, initiative, and a commitment to quality work.
• Ability to work independently with minimal supervision.
• Highly motivated self-starter with excellent interpersonal skills.
• Exposure to customer credit management or dispute resolution is a plus.

Qualifications & Experience

• B. Com/M.Com/Pursuing ACCA, CA intermediate with 1-4 years of relevant accounting experience.
• Role may also require extended working hours during peak periods.
• Candidate may also be required to work in time zones that provide adequate coverage to global clients in order to facilitate collaboration with EY and client stakeholders.

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