Strategic Communications professional: Assisstant manager - GDS OPS BMC

Strategic Communications professional: EY Global Delivery Services (GDS)

Global Delivery Services (GDS) comprises 70,000+ professionals who deliver strategic support to EY member firms. The team spans all geographies, practices, service lines, sectors and competencies within EY to deliver deeply integrated services that result in efficient and world-class solutions.

The opportunity

At EY Global Delivery Services (GDS), we work hand in hand with the business to build awareness of our services and solutions; to bring our purpose - shaping the future with confidence - to life for our people, clients and communities; to engage our people and build a high performing culture; and to build the commercial value and emotional resonance of the EY and the GDS brand.

We’re looking for a communications professional — with internal communications experience — to define and execute impactful and compelling strategies, plans and materials to communicate to employees. We work in a fast-paced, global environment to deliver integrated marketing and internal communications programs. We are responsible for campaign design and content development for a variety of internal and external channels to contribute to and lead global programs that help EY people understand GDS and enhance our reputation in the market.

Your key responsibilities

• We are looking for an experienced communications professional with the ability to use key messages to inform, engage and inspire multiple audiences. You must be able to strategize, execute and deliver external and internal communications campaigns and be responsible for creating corporate content. You will work with a variety of stakeholders to create engaging communication products; both within and outside EY, to support GDS.
• You must be a great storyteller and content writer with outstanding project management skills. Your main responsibilities will include creating informative content to share EY’s value proposition in the market, with the media and with our people. We need someone with expertise in managing all communications channels including but not limited to social media, internal sites and events.
• You should be comfortable working in a flexible and agile environment, often with virtual teams across time zones. And you will coordinate communications work between our team, in-house designers, vendors and editorial groups across EY. Demonstrating the ability to manage multiple projects, prioritizing and managing time effectively are crucial to the success of the role.

Skills and attributes for success

• Excellent copy writing, editing and storytelling skills as well as strong verbal communication skills
• Ability to collaborate, team and network across a matrixed organization
• Proven capability to translate the business agenda into high-quality, relevant, audience-centric communications
• Advanced listening and interpretation skills
• Creative, innovative thinking
• Strong influencing abilities, especially influencing without authority
• Strong experience managing and advising senior stakeholders
• Exceptional attention to detail, organizational skills, and ability to multi-task and prioritize
• Excellent project management, problem-solving and delegation abilities
• Strong deadline-orientation and ability to work under tight deadlines and manage time accordingly

To qualify for the role, you must have

• Fluent English skills (written and verbal)
• 8-12 years in marketing, external or internal communications roles

Ideally, you’ll also have

• Previous experience in large, matrix organizations
• Prior experience with a consulting or IT firm (added advantage but not mandatory)

What we look for

• Ability in supporting communications planning across multiple campaigns
• Ability in advising leadership on how to effectively use communications to make an impact with audiences
• Experience in developing key messaging and tactics to engage EY and GDS audiences
• Understanding effective use of different channels
• Using metrics and measurement tools to analyze the impact of various communications, making modifications where necessary.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and Mexico – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.