Strategic Communications Assistant Manager - GDS Talent-HR

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Strategic Communications Assistant Manager – GDS Talent/HR

Are you passionate about driving people-oriented communications for various organizational and Talent/HR programs? We’re looking for a communications professional — with internal engagement experience — to execute impactful and compelling Talent strategies, plans and communication materials.

The opportunity

At EY Global Delivery Services (GDS), we work hand in hand with the business to build awareness of our services and solutions; to bring our purpose — building a better working world — to life for our people, clients and communities; to engage our people and build a high performing culture; and to build the commercial value and emotional resonance of the EY and the GDS brand.

We’re looking for a communications professional — with marketing and internal engagement experience — to define and execute impactful and compelling strategies, plans and materials to communicate to employees, potential employees and EY client service teams. We work in a fast-paced, global environment to deliver integrated marketing and internal communications programs. We are responsible for campaign design and content development for a variety of internal and external channels to contribute to and lead global programs that help EY people understand GDS and enhance our reputation in the market.

Your key responsibilities

We are looking for an experienced communications professional with the ability to use key messages to inform, engage and inspire global audiences. You must be able to strategize, execute and deliver internal and external communications campaigns and be responsible for creating corporate content. You will work with a variety of stakeholders to create engaging communication products; both within and outside EY, to support our GDS Talent/HR team.

You must be a great storyteller and content writer with outstanding project management skills. Your main responsibilities will include creating informative content to share EY’s programs and strategies with our people. We need someone with expertise in managing all communication channels including but not limited to internal sites, platforms, events and social media.

You should be comfortable working in a flexible and agile environment, often with virtual teams across time zones. And you will coordinate communications work between our team, in-house designers, vendors and editorial groups across EY. Demonstrating the ability to manage multiple projects, prioritize and manage time effectively are crucial to the success of the role.

Skills and attributes for success

• Excellent copy writing, editing and storytelling skills as well as strong verbal communication skills
• Video scripting and interview skills
• Ability to collaborate, team and network across a matrixed organization
• Proven capability to translate the business agenda into high-quality, relevant, audience-centric communications
• Advanced listening and interpretation skills
• Creative, innovative thinking
• Strong influencing abilities, especially influencing without authority
• Strong experience managing and advising senior stakeholders
• Exceptional attention to detail, organizational skills, and ability to multi-task and prioritize
• Excellent project management, problem-solving abilities
• Strong deadline orientation, ability to work under tight deadlines and manage time accordingly

To qualify for the role, you must have

• Bachelor’s or master’s degree in marketing, journalism, communications or public relations
• 7-10 years in internal or external communications roles
• Previous experience in driving internal or corporate communications

Ideally, you’ll also have

• Ability to collaborate, team and network across a matrixed organization, understanding how to communicate across different cultures, languages, time zones and ranks
• Ability to work in complex change management environments and support global transformation programs within a multinational environment
• Ability to instill the value of quality, project rigor, innovation and creative thinking across all deliverables

What we look for

You will make a difference by:

• Supporting communications planning across multiple campaigns
• Managing communication activity to promote the GDS Talent/HR initiatives for our employees
• Advising GDS Talent/HR leadership on how to effectively use communications to make an impact with audiences both internally and externally
• Developing key messaging and tactics to engage EY and GDS audiences
• Understanding effective use of different channels
• Using metrics and measurement tools to analyse the impact of various communications; making modifications where necessary

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across eight locations – Argentina, Mexico, Spain, Hungary, India, the Philippines, Poland and Sri Lanka – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
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