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ServiceNow-Pre-sales solutioning and implementations-Manager

Location:  Bengaluru
Other locations:  Anywhere in Country
Salary: Competitive
Date:  Aug 18, 2025

Job description

Requisition ID:  1634165

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

Join EY and help to build a better working world. 

 

Primary Skills & Qualifications:

 

  • Minimum 10-12 years of experience with 6-7 Years of experience into ServiceNow Pre-sales, solutioning & implementations.
  • Should have Pre-sales experience responding to medium to large RFP/RFIs.
  • Presales Experience of more than ITSM Capability (IT workflow); ITMB, ITAM, SecOps, ITOM, IRM. Experience of ServiceNow customer workflows and ServiceNow employee workflow
  • Understanding of business requirements and designing solutions on ServiceNow platform, pricing, and bidding for the same to global clients.
  • Must be aware of alternative tools and capable of proposing right tools for end-to-end solutions.
  • Creating Proposal, RFP Responses and providing timely and mature answers to the techno-functional queries raised by the prospective clients.
  • Excellent verbal and written communication skills; Excellent presentation and facilitation skills.
  • Experienced with project problem diagnosis, Solution development, Client communication, facilitation of decision making, Documentation and managing client and stake holders.
  • Good understanding of ServiceNow application architecture.
  • ServiceNow Presales and Module Trained / Certified Architect.
  • ServiceNow Implementation and/or consulting experience.
  • Exceptional communication and presentation skills to include technical and business concepts.
  • Demonstrated experience in supporting sales campaigns to customers.
  • Ability to work on multiple engagements at the same time.

 

Certifications

  • ServiceNow Certified System Administrator (CSA) is a must.
  • ServiceNow Certified Implementation Specialist (ITSM/ITOM/HRSD/CSM/SPM) - Good to have.
  • ITIL V3 foundation – Good to have.
  • ServiceNow Certified Application Developer – Good to have.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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