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Quality-Manager

Location:  Bengaluru
Other locations:  Primary Location Only
Salary: Competitive
Date:  Nov 3, 2025

Job description

Requisition ID:  1654439

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

Join EY and help to build a better working world. 

 

Manager – Delivery Excellence

Consulting

Position Summary

As a Manager in the Delivery Excellence team that supports the Business and Risk consulting service line, you will support the execution of delivery excellence initiatives that contribute to standardized delivery process across consulting engagements. You will work under the guidance of senior leaders to ensure delivery consistency and help improve client satisfaction through operational excellence.

 

Key Responsibilities

  • Support in developing Delivery Excellence frameworks for the service line
  • Drives root cause analysis and work with both delivery team and onshore to identify and implement delivery process improvements.
  • Apply standardized delivery processes and assist in tracking KPIs.
  • Identify delivery risks and ensure compliance with governance frameworks.
  • Conduct delivery reviews and document findings.
  • Coordinate with delivery teams and support issue resolution.
  • Participate in training and contribute to team knowledge sharing.

 

Qualifications and Experience

  • Bachelor’s degree in Information Systems, Engineering, or related field.
  • 10 – 15 years of experience in professional services delivery or consulting.
  • Hands on experience to MS Excels (formula, VBA, charts), Power BI (Data visualization), MS-Power point, MS Visio
  • Understanding of delivery processes and quality frameworks.
  • Strong communication and analytical skills.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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