People Consulting-WFM-Senior Manager

EY- GDS – TAX - PAS – Workforce Advisory (WFA), Work Force Management (WFM) – Senior Manager

Managing global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex. As member of our WFA practice, you’ll be part of a team that support clients in aligning their HR function with the Organizational plans while keeping employee experience as one of the core considerations.  When you join us, you will gain cross functional, multi industry and a truly global work experience to take your career in the right direction.

The opportunity

We are looking for Senior Managers with expertise in WFM to join the WFA team. This is a fantastic opportunity to be a part of a leading global professional services organisation whilst being instrumental in the growth of the WFA team.

Your key responsibilities:

• Lead WFM capability and develop strong relations with global partners. Establish WFM pillar of expertise within the practice, grow and lead a team of WFM SMEs/experts
• Liaison with regional member firms selling work in the WFM space to build project pipeline. Collaborate and build relationships with the Communities of Practice and Leaders in these regions to get visibility into their pipeline. Identify and build new capabilities in the team based on trends in various market regions
• Lead WFM development efforts using leading market technologies and digital solutions. Provide advice and guidance as a subject matter expert and work effectively as part of a large, distributed program team
• Working with senior leadership to create alignment in order to support program success
• Developing holistic change management strategies that succinctly articulate how change will be managed in the context of a transformation program
• Identifying and deploying leading edge communication and stakeholder engagement tools and techniques
• Develop thought leadership, collateral, tools, techniques, methodologies to build and enhance the WFM offering within the practice
• Ensure quality of delivery, manage engagement risk, project economics, escalations and ensure effective planning and budgeting
• Perform role of counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team
• Implement strong people practices and policies; provide counselling support to individuals in the team for their learning, performance management and career development

Skills and attributes for success:

• High integrity and commitment to work in a new and challenging environment
• Ability to manage ambiguity and be proactive
• Strong communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, agility and adaptability
• Open to travel nationally and internationally for client projects that are approved as per EY and country specific travel advisory guidelines

To qualify for the role, you must have

• 17 - 19 years of experience in WFM domain
• Minimum 10 – 12 years of experience in Workforce management (Time management, attendance, scheduling, etc.) and Payroll consulting  
• Experience of working in a consulting environment on global client projects in areas of time & attendance, work force management transformation and shared services advisory.
• Experience in team management; providing advice and guidance on client projects related with Workforce management processes and systems

Ideally, you’ll also have

• Demonstrated technical proficiencies in Work Force Management; take a practical/business driven approach to solving complex global payroll client challenges
• Led Work Force Management project work streams from planning through to implementation – managing project resources and budgets effectively
• Designed payroll delivery options (consolidation of multiple payrolls, vendor advisory, shared service centre development, use of technology to generate efficiencies), and payroll transition management
• Supported other regions in client pursuit activities in the payroll and WFM space by developing proposals and presentations
• Ability to review current processes to identify key metrics to evaluate operational performance compared to internal performance objectives and Payroll industry leading practices benchmarks
• Facilitate and support the client in movement of the payroll delivery to a 3rd party outsource provider - developing a strong governance model to drive the vendor performance and delivery of services
• Project management experience
• FPC, CPP or PMP certification
• Experience of working with a Big 4 consulting firm

What we look for

• Professionals who are independent, self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class support services. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team.
• Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
• Professionals who are willing to work in an environment of continual professional development, drive to take on new responsibilities and projects and work experiences with clients across geographies

What working at EY offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you