Manager - HR - Operations - CBS - TAL - Learning - Bangalore

Requisition Id: 1667214

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Manager-Operations-HR-CBS - TAL - Learning - Bangalore

Operations :

No Data Available

CBS - TAL - Learning :

At Talent team, we empower you to have a sense of purpose and opportunities that add value to your overall career experience at EY. The team works together across functions and service lines to build strategic solutions that support our strategy and employer value proposition (EVP). 

The team partners effectively with the business leaders, providing strategic talent advice to work in an integrated manner, leveraging solutions and best practices. The teams are responsible for enabling the business, driving the engagement of our people locally and bringing our strategy and EVP to life. 

The team includes workstreams like, Business Partnering, Talent Acquisition, Learning and Development, Mobility, Compensation and benefit and enabling functions like HR systems, Operations, People Data Reporting and Analytics. They also leverage our global strength and scalability to drive HR-related technology, projects and processes that allow EY to deliver against the changing requirements to enable success. The core focus of the team is to ensure an exceptional EY experience lasts a lifetime.

Your key responsibilities

Technical Excellence

• About EY India – Team Firm Wide Learning: Team Firm Wide Learning (FWL) at EY India is responsible for enabling a future-ready workforce by designing and delivering impactful, innovative and scalable learning experiences. The team plays a pivotal role in developing professionals across the firm and works closely with senior leadership and global learning teams to align with EY’s leadership frameworks and long-term strategy. Role Overview - As a Manager - Firm Wide Learning, you will lead the design and execution of leadership development programs for EY India’s employees. You will manage a team, collaborate with senior stakeholders across service lines and shape learning strategies that support leader readiness and business growth within the Firm. Key Responsibilities - 1. Lateral hire onboarding: Lead the onboarding learning journey for lateral hires. Create immersive experiences that build cultural alignment with EY’s ethos, leadership expectations and ways of working. Ensure continuous evaluation and updating of content and delivery formats to reflect evolving business needs. Leverage feedback, analytics and learner experience insights to enhance onboarding effectiveness. Ensure high participation and compliance with onboarding programs across the firm. Managing Large Scale Events: Oversee end-to-end project management of learning events across India. Monitor and ensure effective utilization of program’s budget. Design program strategy and content with a focus on leadership transitions, Firm strategy, innovation and culture. Partner with internal faculty, external speakers, Business leaders and vendors to deliver high-quality, experiential programs. Monitor pre-program engagement, post-program reinforcement and impact measurement. Share programs summary dashboard with Firm’s executive committee leaders 3. Learning Curriculum for Analysts to Senior Consultants: Conduct training needs analysis (TNA) across service lines to identify leadership development needs by level. Build curated and contextualized learning journeys aligned to EY’s leadership framework. Work with the team in deployment of monthly learning calendars. Drive awareness of learning journey to promote participation Collaborate with global EY teams and industry experts to bring cutting-edge practices into the curriculum. Track learning effectiveness through feedback and business outcomes. Core Skills & Capabilities – Leadership & Team Management: Lead, mentor and develop a high-performing team of professionals. Set strategic goals, define KPIs and support capability building of team members. Budgeting & Resource Optimization: Develop and propose the annual leadership learning budget. Monitor and manage budget utilization. Identify cost-efficient delivery models without compromising on quality. Learning Strategy & Innovation: Design and refine learning strategy leveraging global solutions and local business needs. Regularly review, integrate and weave in multiple platforms into the learning journey - virtual, classroom, digital etc. Stay abreast of global and industry trends to introduce innovative practices into the Firm’s learning architecture. Business Awareness: Develop good knowledge of EY India service lines to understand business requirements. Stay abreast with changes in the business to be able to proactively provide required solutions. Project & Program Management: Deliver large-scale programs across multiple regions within India. Build detailed program plans with defined workstreams, owners and timelines. Coordinate and collaborate with cross-functional stakeholders including talent, operations, finance, service lines and vendors. Ensure timely delivery, proactive issue resolution and seamless learner experience. Review and build collaterals and manage post branding activities for Marquee programs as required Content Development & Curation: Operational Excellence & Compliance: Design and curate high-impact content tailored to the needs of each leadership level. Develop facilitator guides, learner toolkits for programs delivered internally. Collaborate with internal leaders and external training partners to bring diverse and relevant perspectives. Ensure learning operations are compliant and accurately captured in internal systems. Review learning MIS for accuracy and analyse MIS for trends. Develop Dashboards to report out learning targets coverage and adherence to multiple stakeholders. Develop and implement strategies to promote learning platforms and solutions that enhance engagement and drive learning hours. Stakeholder & Business Partnership: Act as a strategic advisor to service line leaders on leadership development needs. Interact with various learning SPOCs/ stakeholders and build relationships. Engage with senior leadership to co-create learning experiences that are aligned with business strategy. Facilitation: Facilitator Management: Vendor Management: Serve as a lead facilitator for internal leadership learning initiatives, contributing to a culture of continuous development. Facilitate local and global leadership programs. Build and maintain a strong pool of internal and external subject matter experts (SMEs) and facilitators across regions. Identify and recommend suitable trainers (internal/external) based on program needs and content requirements. Support the initial screening and evaluation of external vendors and facilitators for specific programs. Monitor trainer performance through learner feedback and ensure consistent deployment of high-rated facilitators. Work closely with the team to ensure compliance with procurement protocols during vendor onboarding. Track vendor contract timelines and proactively initiate renewals with the team to avoid service disruptions.

Skills and attributes

To qualify for the role you must have
Qualification

• MBA

Experience

• 10+ Years

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now