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MS Dynamics CRM_ Senior Manager

Location:  Bengaluru
Other locations:  Primary Location Only
Salary: Competitive
Date:  02-Mar-2023

Job description

Requisition ID:  241544

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all.





  • MS Dynamics CRM_ Senior Manager
    Job purpose: 

    •    EY GDS team is looking for a strong, motivated, independent, and energetic Senior Manager to drive all aspects of Stakeholder Management, Key Account Management, Region Demand and Sales Eminence. This role requires consulting skills and business knowledge to successfully deliver global CRM transformation programs in MS Dynamics. 
    Your responsibilities:

  • Candidate must have proven expertise in relationship building across global regions, influence demands and regional penetration
  • Candidate must have experience in leading large accounts for revenue growth, account planning and sales strategy
  • Strong executive presence and demonstrated ability to build, extend and maintain senior client relationships with CIO, CEO and CFO executive steering committee members.
  • Candidate must have CRM experience and must understand each phase of Project Lifecycle, Program Risks & Issues & ability to lead client conversations on technology.
  • Exhibit proven, deep knowledge of implementing methodology (SureStep) to deliver large, transformational business application implementations and its applicability with Onshore/Offshore deliveries.
  • Detail understanding of MS Dynamics application landscape and should have hands-on Functional and Technical knowledge of delivering large global programs.
  • Demonstrate experience covering all aspects of Pre-Sales from RFP response including Solution definition, Effort, Schedule & Cost and product demonstrations
  • Ensure collaborative and proactive approach on improving quality, allying best practices and standards
  • Exceptional communication, team building and mentoring skills

    Responsibilities, Qualifications, Certifications 
    •    Building a quality culture
    •    Foster teamwork and lead by example
    •    Participating in the organization-wide people initiatives
    •    16+ Years of CRM Project Delivery Experience
    •    MBA/BTech from top Institutes
    •    Strong understanding of CRM deliveries through prior experience of managing a globally distributed team


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