L3 Application Support Specialist - SQL

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

L3 Application Support Specialist (SQL)

Job Summary:

This role offers a great opportunity to work on the latest technology and support enterprise- wide global reporting solutions and applications.

Enterprise Technology provides secure, and resilient technology services and solutions. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.

Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

Responsibilities:

Level 3 support for business-critical global reporting applications which use BI Architecture. The responsibilities include assistance with application/batch monitoring, infrastructure support, installation and configuration expertise, operational housekeeping and maintenance and the code competency expertise to carry out Tier 3 incident resolution and problem analysis.

Key responsibilities include:

This role requires knowledge of SQL, SSIS/ETL, SSRS and needs an experience supporting applications, batch jobs, troubleshooting ETL/batch failures, incidents, user/performance issues. Coordination and collaboration skills to work with multiple teams like Infrastructure, DBA or Business is required.

Analytical/Decision Making Responsibilities:

• Excellent analytical and problem-solving skills.
• Must be able to communicate effectively and work well within a team environment.
• Ability and willingness to help/mentor colleagues and share experiences to strengthen the team’s success.

Knowledge and Skills Requirements:

• Microsoft SQL 2019/2022, Integration services (SSIS), Reporting services (SSRS)
• ETL tools/Transact SQL
• IIS, Asp.net
• Any Job Monitoring tool
• Infrastructure Support Knowledge
• ITIL concepts

Ideally, you’ll also have

• Azure/Cloud concepts, support (desired)
• Experience in debugging ETL packages (desired)
• Experience with batch scheduling applications such as Control-M (desired)
• Knowledge of ticketing tools such as Service Now (desired)
• Python knowledge (desired)

Other Requirements:

Job Requirements:

To qualify, candidates must have:

• Microsoft SQL 2019/2022, Integration services (SSIS), Reporting services (SSRS)
• ETL tools/Transact SQL
• IIS, Asp.net
• Any Job Monitoring tool
• Infrastructure Support knowledge
• ITIL concepts

What we offer you

As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.