GMS - Staff - IBM Licensing

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SAM- Staff – IBM Licensing      
 

JOB DESCRIPTION 
 

Summary  
Working in a team environment, the Staff - SAM is responsible for managing customer’s licenses. The Senior Consultant will assist customers in understanding and controlling their software licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long-term relationships with our customers. 

Key Accountabilities/Responsibilities for the Role  

** Please proceed with the interview process if the candidate is fulfilling at least 4 mandatory skills mentioned below.

• Extensive experience (2+ years) in software asset management, license compliance, or vendor management, with a focus on IBM software licensing. Mandatory
• Conduct thorough analysis of IBM software entitlements (Passport Advantage) to ensure accuracy and completeness. Good to have
• Validate license entitlements against contractual agreements, purchase records, and deployment data. Mandatory
• In-depth knowledge of IBM software products, licensing models, and contractual agreements. Good to have
• Proficiency in software asset management tools and systems (e.g., IBM License Metric Tool, FlexNet Manager, ServiceNow SAM, IBM License Service) preferred. Good to have
• Experience in project management, process improvement, or IT governance is desirable. Good to have
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a dynamic environment. Mandatory
• Applying and advising on complex IBM software licensing topics. Good to have
• Producing user and server based ELPs for IBM software. Mandatory
• Understanding IBM licensing concepts and product use rights. Mandatory
• Navigating IBM software billing, tracking, and measurement systems. Good to have
• Providing Cost Analysis based on the deployments identified. Good to have
• Excellent communication skills, with the ability to effectively interact with clients. Mandatory
• Knowledge of IBM licensing concepts of Full-capacity vs Sub-capacity. Mandatory

Skills Required:  

• 1-5 years professional experience in licensing industry with successful ITAM/SAM Management/ software licensing experience across publishers is a must.
• Familiarity of different publisher licensing models. 
• Understanding of licensing scenarios, benefits, optimization opportunities, conceptual knowledge on use rights of BYOL concept.
• SAM Accreditation (good to have). 
• Advanced Excel and data analytics skills.
• Previous exposure to asset management software; preferably with specific experience in ServiceNow and SAM.

Core Capabilities:  

• Robust Methodical skills  
• Solid Analytical and problem solving skills  
• Strong presentation & communication skills  
• Quality oriented personality  

Functional Capabilities:  

• Highly motivated and result oriented.
• Solid organizational abilities, adept at multitasking, and skilled in time management.

Personality: 

• Exceptional capacity for creative thinking and problem identification and resolution.
• Self-driven.
• Keen on detailing and logical reasoning.
• Maintain healthy group dynamics. 
• Provide directions to the team based on management directive. 
• Capability to engage professionally with individuals from varied cultures and geographic regions.
• Ability to juggle multiple projects/activities simultaneously. 
• Establish an atmosphere centred around trust, open dialogue, innovative thinking, and unified teamwork.
• Acknowledge and commemorate both team and individual achievements, as well as outstanding performance.
• Possess robust abilities in presenting, communicating, organizing, multitasking, and managing time effectively.
• Strong networking abilities. 
• Core:
  • IBM Product Knowledge
  • Different IBM Licensing Models knowledge (such as perpetual licenses, subscription-based licensing, and cloud-based licensing (e.g., IBM Cloud Paks)
  • Experience with manual IBM ELP creation.
  • Legal and Compliance Understanding
  • Contracts and Entitlements Understanding
  • Strong analytical Skills
  • Software Reconciliation
  • Experience with different IBM licensing metrics (e.g., Resource Value Unit, Managed Virtual Server, Floating User, Concurrent User etc.,)

Good to have:

• Experience with IBM License Service Tool (ILS) and IBM License Metric Tool (ILMT)
• Experience with ILMT and Flexera Tools health check
• Experience with Cost Optimization
• Contract Renewals
• Project Management
• Excellent communication skills
   

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