GMS-GST- Transition Manager

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Job Title: MS Transition Manager

Job Summary: The MS Transition Manager is responsible for the day to day running of a project contributing to the planning, and implementation of Managed Services deals within the one of the following portfolios. 

• Risk and Fin Crime, 
• Grants & Learning Managed Services, 
• Tech, Cyber and Point Solutions, 
• TFO, GCR, Payroll & Mobility, 
• ESG and Sustainability, 
• Finance Managed Services . 

Working with SL Leads and MS Deal Leads to create and implement compelling transition plans, the Transition Manager brings standard, industrial methodologies and frameworks to ensure successful transitions eg maintaining actions, logs and updating deliverables and project plans.

Essential Functions of the Job:

• Develop an understanding of the E2E solution and value being proposed
• Give to the creation of the E2E Transition strategy/solution, along with the TL, by Consolidating relevant inputs from cross-functional teams and Validating assumptions for the proposed digital compendium proposed.
• Participate in Pre-Transition Workshops to gain further insight and fine-tune the solution to meet clients stated and unstated needs and own all RFP document updates and develop and refine Client engagement strategies with client expectations and relationship management practices
• Understand EY’s Digital Compendium - Transformation Services offerings, solutions, digital assets, and their deployment toolkits - with a sharp focus on client/domain-specific agendas
• Taps into internal network to identify significant ideas or customize existing transformation solution in accordance with clients expectations
• Owing expectations and gain relevant agreement/ownership to drive the Project agenda as laid out and identify and communicate risks, and co-create change solutions throughout the Project period
• Build foundational knowledge of revenue, margin impact, and cost drivers for a business and Responsible for SLA Adherence during the transition lifecycle (at least 90 days post go-live)
• Foresee, assess, communicate, and mitigate project & process risks to impacted parties 

Analytical/Decision Making Responsibilities:

• Analyse transition requirements and develop comprehensive strategies.
• Make decisions on the best approach to implement transition plans.
• Evaluate and select appropriate methodologies and frameworks for transitions.
• Ensure compliance with industry standards and best practices.

Supervision Responsibilities:

• Act independently with minimal supervision.
• Provide guidance and mentorship to junior team members.
• Assign work and review performance of team members as needed.

Knowledge and Skills Requirements:

• Good knowledge of transition strategies, planning, and implementation.
• Good understanding of standard, industrial methodologies and frameworks.
• Strong communication and interpersonal skills.
• Ability to work effectively with clients and internal teams.
• Problem-solving skills.
• Ability to manage multiple projects and priorities simultaneously.

Education:
Bachelor’s degree in Business Administration, Management, or a related field.  Project Management qualification

Experience:

• Minimum of 7 years of experience in transition strategy and planning or a related field.
• Proven track record of managing successful transition projects.
• Experience working with Managed Services technologies and solutions.
   

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