GMS - GST-Senior

GMx Transition Specialist for Tax - Senior

At EY GDS – a member of the global integrated service delivery centre network by EY, Managed Services is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We enable clients to achieve seamless business transformations by providing people-based, asset-based and integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value. With Managed Services as a core focus, we are committed to driving operational excellence and innovative solutions for our clients’ complex business needs.

The opportunity

The Implementation Senior plays a key role in executing various phases within an implementation project. This role is expected to anchor and collaborate with team members in setting up implementation plan & metrics, regular monitoring of processes, ensuring controls are in place, risk analyses are performed for every process, adequate training of resources, establishing communication channels with various internal/ external teams for long terms' success.

Your key responsibilities

• Experience in transition management, project management and transformational initiatives within a large-scale, global environment.
• An ideal candidate must have managed and executed large multi country, multi service, complex implementations.
• Execute detailed transition plans, including risk assessments and milestone tracking.
• Work with cross-functional teams to ensure all transition activities are completed on schedule and in alignment with client requirements.
• Facilitate knowledge transfer and process documentation to ensure operational continuity.
• Monitor and report on transition progress, proactively identifying and resolving issues or bottlenecks.
• Engage with stakeholders at all levels, maintaining clear communication and managing expectations throughout the transition lifecycle.
• Project management - process implementation, prepare project plan (both detailed & high level), volume ramp plan, Knowledge Transfer, communication plan, governance plan

Skills and Attributes for Success

• 3 - 9 years of professional experience in transition management, with a proven track record of successfully managing transitions and transformations in Finance or/and Tax.
• Expertise in identifying and mitigating risks during transitions, and the ability to develop robust transition strategies and contingency plans.
• Strong stakeholder management skills, with experience in coordinating between clients, internal teams, and third-party vendors to ensure seamless knowledge transfer and operational handover.
• Ability to work independently, prioritise multiple transition projects, and adapt to dynamic environments while maintaining high quality standards.

Core Capabilities

• Highly motivated and results-driven, ensuring seamless service transition
• Exceptional organisational skills, adept at multitasking and prioritising transition tasks
• Excellent presentation and communication skills for stakeholder engagement
• Quality-focused mindset ensuring high standards throughout transition phases

Functional Capabilities

• Comprehensive understanding of transition lifecycle methodologies and project planning
• Experience with transition management tools and platforms, preferably with hands-on knowledge of Microsoft Project plan or similar project management systems.
• Understanding of and ability to identify opportunities to deploy AI based solutions to improve quality of Transition Management
• Understanding of Tax/Finance process (preferred)
• Proven experience in managing stakeholders across functions and levels
• Sound knowledge of MS office suite

To qualify for the role, you must have

• Overall professional experience of 4 – 9 yrs, with client facing experience of at least 1 year
• Experience in conducting Client facing Transitions
• Experience in transitions for Finance (Tax/F&A), Banking scope, other Big 4
• Project management certification preferred (e.g., PMI – PMP, PMI – ACP, Agile certifications, Prince2, Six sigma certifications, Safe/ Scrum certifications)

Ideally, you’ll also have

• Proven creative thinking and ability to identify and resolve transition challenges
• Self-motivated and proactive in managing transition activities
• Experience engaging professionally with diverse cultures and international teams, working across time zones as required

What we look for

• Experience with managed services transition tools and methodologies
• Experience in Transitions and Transformation projects
• Demonstrated ability to build and maintain client relationships
• Ability to multi task and manage time between multiple projects

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.