GDS GCO Enablement Team-Assistant Director-Quality

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Job Title 

Assistant Director/Manager – Commercial Contracting

Service Line/Sub-Business Line

Legal

Qualification

LL. B (professional qualification)

The opportunity

This is an exciting opportunity to join a fast-growing team within EY. Part of the GDS GCO Enablement  team in India, the role will involve working with the Consulting Service Line and Quality team. You will provide legal support to the business and become a trusted adviser of stakeholders (often at senior leadership level). You will be expected to assess and understand how risks can be best managed and mitigated. You will also be managing a team of legal professionals and would be expected to coach and guide the team members to enable them to efficiently deliver on their goals.

Your responsibilities

Key responsibilities will include the following:

• Act as a first point of contact for EY’s Consulting business in Quality matters and support the Quality team based in US in its advice to EY’s engagement partners and business teams on risk management issues.
• Have a strong understanding of the scope of the SOW and the Services to be delivered and appreciation of key business risks that need to be managed (training will be facilitated in respect of EY’s specific risk management framework)
• Conduct comprehensive end to end reviews of Statements of Work (SOWs), engagement terms and conditions, Inter Office Memos, Change Orders, attorney client privilege documents, and other ancillary contractual documents, identifying potential contractual, regulatory, independence, and delivery risks and highlighting them to engagement teams.
• Identify and assess commercial, delivery, and compliance risks—including scope creep, non standard payment terms, margin erosion, third party performance, service permissibility, and change impacts—and advise deal and delivery teams on mitigation through clarifications, alternative structuring, governance improvements, and contractual protections.
• Hands on experience in reviewing and negotiating complex commercial consulting services like Build Operate and Transfer (BOT), Managed Services, Application Management Services, Implementation of Artificial Intelligence based Services
• Assist with creating, facilitating and delivering training to the Consulting business
• Liaising with internal specialist functions including Independence, General Counsel’s Office and Risk Management
• Excellent knowledge of negotiating technology contracts from a commercial perspective plus hands-on experience in complex transactions and technology Services
• Providing commercial advice and guidance to stakeholders and end users regarding potential issues stemming from new and existing contracts.
• Working with internal stakeholders to develop strategies to address issues identified.
• Communicating progress, challenges, risks and benefits to appropriate management levels and affected business groups.
• Understanding practice and business goals and how they impact the types of products and services procured.
• Coordinating with cross functional teams (tax, GCO, information security, Deal enablement) as part of the contract finalisation process.
• Ensuring that accurate and sufficient contractual documentation is developed to effectively document the commercial transactions and to protect EY’s interests.
• Understanding the relevant EY policies the transactions and how contract drafting, negotiation and execution are impacted by those policies (Independence, Consulting, Data Privacy, etc.).
• Ensuring that all contractual documents developed are compliant with EY policies.
• Managing team’s workflow and propose process improvements, automations and efficiencies.
• Maintaining an understanding of the impact of changes in EY policies, organizational structure, and procedures.
• Mentoring junior team members
• Assisting in allocation

Skills and attributes for success:

• Demonstrate unquestionably high standard of ethics, integrity, and values
• Be able to manage stakeholder expectations in a high-pressure, changing environment while maintaining a calm, professional working style
• Possess excellent leadership skills including the ability to inspire and motivate others by recognizing outstanding performers
• Demonstrate strong problem-solving skills, including creativity and innovative thinking
• Possess excellent communication skills (oral and written) in English, strong interpersonal and presentation skills interacting with senior stakeholders
• Be able to summarize complex, technical concepts into communications that can be understood by the team and other stakeholders
• Feel comfortable and confident in a challenging global environment (face-to-face and virtual), and be sensitive to cross-cultural differences and current international events
• Demonstrate flexible teaming skills (both face to face and in a virtual setting), e.g., be able to translate guidelines from leadership into well-structured, practical and clear instructions for others
• Bring innovation to improve processes and work products, can adapt quickly when required.
• Ability to assess size, scope and overall risk of contemplated transactions and to tailor contracts accordingly;
• Solutions – oriented with relentless focus on world class execution of projects and tasks;
• Strong service-oriented personality, proficient at delivering highest quality of work within deadlines;
• High levels of personal energy and appetite for work and success.
• Manage and mentor few members of the team, supporting work allocation, query resolution, coaching, and capability development.

Other Personal Characteristics:

• Unquestioned ethics and integrity.
• High level of self-confidence and energy.
• High level of intellectual agility, initiative, self-motivation, resourcefulness, and patience.
• Pragmatic with strong business acumen.
• Mature individual with good judgement.
• Strong analytical skills.
• Strong organizational skills with attention to detail.

Experience and qualifications

• Law Graduate/ LL.B with minimum of 10 years of relevant post-qualification experience.
• Hands on experience in negotiating and finalising technology SOW and complex commercial arrangements.
• Well-developed analytical, interpersonal, and communication (both verbal and written) skills in English.

What you can look for

• A Team of highly qualified legal professionals with energy and enthusiasm to learn new things in this fast-moving environment.
• An opportunity to be a part of a global company and interact with attorneys and business team across the globe.

What working at EY offers

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across five countries – Argentina, China, India, the Philippines and Poland – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

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