Executive Director (GDS), Global Managed Services (Non IT)- Sales and Business Development

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Solution Architect, Global Managed Services

At EY GDS – a member of the global integrated service delivery center network by EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people based, asset based & integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value to our clients. In MS we are also ambitious, seeking to more than double our success in the future.

The opportunity

As Solutions Architect Leader, you will be expected to run workstreams as part of a complex pursuit and lead Core pursuits.  The role will focus on qualified client pursuits and include the design of business and technical solutions, transition and transformation plans and any ongoing development requirements.

You will work closely with the significant regional stakeholders as well as global delivery and enablement teams.

Your key responsibilities

• This role is expected to lead pursuit teams who will comprise of cross service line teams
• Lead on solution workstreams within the pursuit covering all aspects of people, process and technology
• Design of target client solution (resourcing, location, technology, integration), transition and transformation program, based upon repeatable IP and assets
• Apply the existing Solution Architecture Framework and approach
• You will be required to work on complex pursuits with the other Solution Architects, peer workstream leaders and Service Line Subject Matter Resource
• You will also be required to work on core pursuits, partner with pursuit leader and team
• Provide input towards the design of a specific priority managed services offering over the development lifecycle with particular focus on delivery components necessary to deploy a viable solution for our clients
• Support the Managed Services Delivery Team with the transition and establishment of the managed services
• Run training programs for potential managed services solution architect and offering leads
• Capture knowledge to support pursuits
• Support the recruitment and development of solution talent into the Managed Services team
• You will be required to make complex decisions over the appropriate solution for the client factoring delivery capabilities, available client data, advancements in technology and expected market developments.
• Lead due diligence exercises pre and post contract analyzing complex data to drive solution, risk and commercial decisions in the best interest of the client and the firm
• You will lead deal review board and associated governance checkpoints where you will advise on deals, potentially measured in multi-million dollars, will be assessed.
• Your role will be key to the firm’s growth and as such you will be designing for market changing propositions that resonate with clients as well as shape the industry as a whole

Skills and attributes for success

• Experience in developing integrated managed services solutions
• Demonstrated experience building client solutions that leverage and reuse existing assets and capabilities including alliances.
• Experience across Managed Services life cycle
• This role requires flexibility in working with various EY stakeholders across the world and in different time zones.

To qualify for the role, you must have

• 17+ years of relevant industry experience
• Experience of complex client requirements that you will be able to turn into comprehensible and simplified solution
• Experience of commercial negotiation, business development and delivery
• Client facing experience in terms of negotiation and presentation skills
• Problem solving skill, costing, technology-based solution with deals and offerings
• Experience in Coaching, Mentoring and Developing people
• Relevant degree: Engineering, Computer science, Business development

Ideally, you’ll also have

• Experience in developing integrated managed services solutions primarily around
  • Risk: Transform the risk and controls functions and outcomes of the business, including enterprise risk, enterprise resilience, compliance, internal audit, and controls and protect value across stakeholders in the long term
  • Finance: transform their finance functions and drive value creation by making finance more agile (responsive, insightful and efficient) to support better scalability, decision-making and enterprise-wide performance
  • Integrated Workforce Mobility: Tax, Immigration, Compensation, Assignment & Social Security
  • IT outsourcing models, Cloud/Saas/Paas solutions and the role of IT in digital change
• You may have certification in architecture degree such as TOGAF
• Proficiency in Design Thinking and Agile Methodology
• You will have core understanding of the big four and their got-to-market propositions

What we look for

• Passion for problem-solving and helping our clients with some of their most complex issues

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.