DET-ISR-EUC Engineer-AVD-MDM-GDSF02

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Designation:EUC Engineer

Job Description: The role of IT Infrastructure –End User Computing (DWP) consultant is a specialist role and involve the following roles and responsibilities:

• Design, implement, and manage VDI solutions using Citrix, Azure Virtual Desktop (AVD), and AWS Workspaces
• Manage and maintain mobile device management (MDM) solutions, including Microsoft Intune and VMware AirWatch.
• Troubleshoot and resolve complex technical issues related to VDI and device management.
• Offer consultative and advisory services on EUC & Digital Workplace technologies and deployment architectures. This should encompass the entire process from understanding the client’s current infrastructure, identifying challenges, and providing suitable solutions.
• Manage and maintain mobile device management (MDM) solutions, including Microsoft Intune and VMware AirWatch.
• Develop and implement device management policies and procedures.
• Ensure the security and compliance of mobile devices and applications.
• Troubleshoot and resolve issues related to device management and user support.
• Collaborate with IT and security teams to integrate MDM solutions with existing infrastructure.
• Engage directly with the client to comprehend both explicit and implicit requirements. Translate these functional requirements into technical specifications.
• Leverage technologies, such as Ivanti UWM, AppSense, or Citrix WEM, to enhance the end-user experience and streamline EUC environment management.
• Implement appropriate App Layering techniques to optimize application delivery and management processes.
• Construct and maintain efficient PowerShell scripts to automate tasks and streamline processes related to EUC management and administration.
• Collaborate with cross-functional teams to assess business requirements and tailor solutions to meet these specifications.
• Demonstrate the ability to establish strategy for clients on matters such as EUC & Digital Workplace, Desktop Migration, VDI, Workplace Modernization, Deployments as a Service, Field support services, Mobility, and Workplace Transformations.
• Conduct an assessment and modernization of the existing Citrix infrastructure to improve efficiency and user satisfaction.
   

Desired Profile

• A bachelor's degree in computer science, information systems, or a related field.
• At least 6+ years of experience in the end-user computing (EUC) domain with in-depth knowledge of technologies like Azure Virtual Desktop, Intune, Citrix XenApp, and XenDesktop, Ivanti UWM/Citrix WEM.
• Solid understanding of Active Directory, Domain Migration, Microsoft Technologies, and Cloud-based workspace solutions.
• Strong experience in utilizing Ivanti UWM, Appsense, or Citrix WEM to enhance user experience and streamline EUC environment management.
• Advanced PowerShell scripting skills, with a focus on automation and streamlining management tasks.
• Experience across a wide range of technologies including Desktop Migration, VDI, and AppSense.
• Strong communication skills, both verbal and written, along with the ability to effectively collaborate with cross-functional teams.
   

Experience

• 6 to 9 years

Education

• B.Tech. / BS in Computer Science

Technical Skills & Certifications

• Relevant OEM Level Certifications from:
• Citrix, Microsoft, Amazon
• Azure AVD, Intune, Public Cloud, Intune
   

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