Cutover Analyst

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Job Title: Cutover Analyst (Supervising Associate)

Job Summary:

Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.

Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

Responsibilities:

The ideal candidate will have skills of a Project Manager and understand technical components.The role requires technical knowledge of project management inter-related process stages i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, time, issue, risk, resource, communication, stakeholder management. Proficiency or experience in SAP activities such as upgrades and migration are heavily preferred.

Key responsibilities include:

• Develop and maintain the cutover plan in MS Project
• Provide cutover status updates leading into cutover and during cutover
• Support development of Cutover Plan on a Page
• Support development of Cutover Integrated Plan
• Support execution of Cutover Plan
• Manage Cutover Issues & Risk Lifecycle
• Manage Cutover Governance deck with links to all project plans, TAPs and Lessons Learned documents
• Manage Cutover lesson-learned process
• Any other duties to support Cutover deliverables
• Document all items in a Microsoft Sharepoint in an organized timely manner
• Identify new tools that can be leveraged such as AI or Microsoft Power Platform

Knowledge and Skills Requirements:

• SAP experience is preferred but not required
• Very proficient with Microsoft Project, PowerPoint, Sharepoint and Excel
• Cutover experience of system implementation projects
• Clear communication skills and evidence of delivering to executive stakeholders while handling large scale teleconference meetings and deliveries. Able to adapt to live changing scenarios and questions while maintaining a calm, controlled, focused and guided teleconference meeting.
• Manage internal issues escalated from the team to remove barriers preventing them from performing their assigned activities
• Initiating Service Improvement Programs for the Cutover process
• Identify process / work activity improvements for areas related to the Cutover process and coordinate efforts to produce effective and consistent results
• Manage issues escalated from other functions or groups
• Provide quality metrics and reporting to promote compliance

Analytical/Decision Making Responsibilities:

• Proven track record in managing cutovers for large, complex and highly integrated application landscapes with programs with a global template, single production instance and a dual path to production
• Excellent knowledge and understanding of Software Development Lifecycle
• Experience of working within multi-location teams
• Experience of working in large programs of work
• Experience of Team Management with multi-location teams and team member are not direct reports
• Ability to build good relationships both within own team and with other teams
• Ability to work across multiple projects
• Ability to bring multi-disciplined teams together into one delivery team
• Excellent management, interpersonal, written, and verbal communication, and organizational skills
• Excellent attention to detail
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Ability to deal efficiently with escalations and difficult situations/people under pressure
• Ability to understand and integrate cultural differences and lead virtual cross-cultural, cross-border teams.
• Analytical/Decision Making Responsibilities:
• Adopt a logical and organized approach to problem resolution
• Ability to clearly articulate both problems and proposed solutions
• Good mathematical ability

Other Requirements:

• Work independently based on direction from lead. Take accountability for the performance and results of a team while developing and executing cutover
• Adapt plans and priorities to address resource and operational challenges
• Experience of having worked on large, global IT deployment programs including preparing for go-live and supporting the immediate post go-live period
• Some travel may be required, possibly international

What we offer you

We are looking for is a candidate that is passionate on Cutovers, Releases, Deployments. A candidate that has strong Project Management skills and proactive in seeking growth for the team. As this role requires exposure to the upper management and the team’s deliverable is critical. This candidate should be able to converse well with the stakeholders and upper management. To succeed, being process oriented and ability to create improvement initiatives is a must for this position.

As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs.

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