Customer Tech-Veeva-Senior Manager 1

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Job Description

Salesforce Practise Manager/Principal Architect

Experience:

Total : 15+ Years

Relevant  : 8+ Years        

Responsibilities:

• Build high-performance teams.
• Drive and build a culture of learning.
• Expected to possess expert-level knowledge of CRM platforms, business functions, and essentials of systems’ integration
• Improve Veeva/Vault CRM expertise.
• Framing workarounds for any blockers, challenges or risks identified during Project execution phase.
• Collaborate with various functions within the Organisation, to help define workable Go to Market (GTM) focus.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Should have working experience of Agile Project Management.
• Should have experience working in a Horizontal Practice as well as in a Matrixed Reporting Organization.
• Experience in managing Revenue and Delivery KPIs.

Knowledge and Skill:

• Required - 15+ years of experience in Software Development with a minimum of 8 years in Veeva/Vault CRM (and platform).
• Required – 3 years of experience in Veeva/Vault CRM Architecture.
• Required – 3+ years of Competency/Practice Management
• Deep understanding of Veeva/Vault CRM concepts and practices.
• Proven experience of building POC's, demos and participating in requirement gathering sessions OR pre-sales meetings with prospective customers.
• Excellent Knowledge of Sales/Service/Marketing/Commerce cloud and other areas in Salesforce and Vault.
• Demonstrable experience in consulting related to CRM implementations and adoption with global clients.
• Demonstrated experience in planning for resource intake and grooming internal talent based on the business pipeline.
• Should have contributed to the pursuit process for business in new accounts as well as existing accounts in terms of preparation of proposals, pre-sales presentations etc.

EY | Building a better working world 

 
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