Cross Functional Governance Specialist

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Supervising Associate – Cross Functional Governance Specialist (Product Support Specialist) 

The opportunity 

We are seeking Cross Functional Governance specialist who will support the Product Management teams to ensure they have reporting needed to remain in compliance with defined KPIs, roadmaps, and process.  You will be a part of a transformational team that has a holistic view across the product management functions and provides a set of services and capabilities that enrich and enable the delivery of quality products, services, and platforms to our employees. 

Your key responsibilities: 

Core 

The Cross Functional Governance specialist is responsible for the effective management and delivery of one or more processes, solutions and/or projects, ensuring a focus on quality and effective stakeholder management across the product management functions.  Primary to this position will be the ability to collaboratively develop and implement program solutions for product managers which align to the Product Management Lifecycle.  

In addition, the Cross Functional Governance specialist will: 

• Deliver complex initiatives, with accountability for performance and results 

• Manage short- and long-term projects with impact across Enterprise Technology 

• Actively manage communications by working with teams to collect, write and distribute news  

• Develop content calendar for communication mediums, inclusive of the e-newsletter, Yammer site, special news alerts and others 

• Serve as the Risk Champion on the Information Security Remediation Working Group 

• Oversee the maintenance, updates, and expansion of PowerBI dashboards 

• Manage the work of PowerBI data engineer 

• Identify innovative solutions through research and analysis, insight, and experience of best practices 

• Build and independently manage customer relationships across Enterprise Technology 

• Applies depth of expertise to guide others and interprets internal / external issues to recommend quality solutions 

Skills and attributes for success 

• An understanding of the Product Management Lifecycle 

• Good understanding of Enterprise Technology/EY Finance structure, budgeting, actuals management 

• Strong verbal and written skills including strong cross-cultural communication and the ability to draft effective communications 

• Hands-on experience with Excel and PowerBI 

• Exposure to project management and budgeting 

• Working knowledge of ADO and Agile project management 

• Excellent presentation skills 

• Effective communication skills, both written and verbal, to be able to influence senior level stakeholders and leadership teams 

• Ability to engage and collaborate in diverse settings of people, perspectives, and experiences 

• A sense of urgency, agility, decisiveness, and ability to work well under pressure 

• Ability to listen and to think independently, and be a curious and creative person 

• Experience working in virtual teams 

To qualify for the role, you must also have: 

• Strong written & verbal English language proficiency 

• Excellent technical skills 

• Ability to understand customer requirements to ensure the platform selected for the event meets the needs of the customer. 

• Ability to prioritize tasks, interpret information and apply technical knowledge to facilitate conversations with key stakeholders 

• Build and maintain productive relationships with a wide range of end users within the geography  

• Work independently and or lead projects as assigned.  

• Document and track the status of inquiries, coordinate appropriate responses, and follow up to ensure end user satisfaction. Provide team oversight to ensure support metrics and key performance indicators are achieved.  

Education: 

• College degree in business or related technology field  

Experience: 

• 5+ years of professional experience in a similar domain 

• Project/Program Management understanding and experience  

What we offer 

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:  

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

EY | Building a better working world 

 
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