Consultant - TAX - National - TAX - Other - TTT Development - Bangalore

Requisition id: 1736490 

The opportunity : Consultant-National-TAX-TAX - Other - TTT Development - Bangalore

National :

National comprises of sector agnostic teams working across industries for a well rounded experience.

TAX - Other - TTT Development :

Our globally coordinated tax professionals offer connected services across all tax disciplines to help the clients thrive in an era of rapid change. We combine our exceptional knowledge and experience with the people and technology platforms to equip clients in making better business decisions by bringing insights to the forefront. We help companies understand the tax policies and tax laws of governments around the world to plan and comply accordingly. Our teams leverage transformative technologies to deliver strategy and execution, from tax and regulatory obligations to operations and workforce management, to reduce risk and drive sustainable value.

We have competencies in Business Tax Services, Global Compliance and Reporting, Global Law, Indirect Tax, International Tax and Transaction Services.

Your key responsibilities

Technical Excellence

• Develop thorough understanding of product functionalities, GST compliance processes to effectively support client requirements and issue resolution.
• Support onboarding and implementation activities for new clients.
• Configure client accounts, user access, workflows, and platform settings.
• Conduct/Support product demonstrations, training sessions for clients.
• Act as the first point of contact for customer support queries from clients and internal teams
• Ensuring timely resolution for client reported issues.
• Coordinate with Product and Technical teams for issue escalation and resolution.
• Prepare periodic MIS reports providing updates to leadership on the client success.
• Identify opportunities for internal process improvements and automation.

Skills and attributes

To qualify for the role you must have
Qualification

• Bachelor of Commerce
• Bachelor of Business Administration

Experience

• Customer Success Support/Management( +2 years)
• Account Management (+ 2 years)
• Onboarding/Support Operations ( 0-2 Years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now