Chief Security Officer

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Role name and description

Chief Security Officer

The Chief Security Officer (CSO) at EYGDS India will manage security operations, including asset protection, staff safety, and theft prevention. CSO will oversee team members across various centers, develop and enforce security standards, a safe environment for employees, visitors, and property at EY.

Your key responsibilities

Direct an organization's security functions, including physical security and safety of employees, facilities, and assets.

• Create security standards, policies, and procedures.
  • Implement organizational process or policy changes.
  • Develop safety standards, policies, or procedures.
• Investigate and resolve security breaches
• Develop Response plan & train Security Managers to be able support / respond in case of medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.
• Review & ensure a sound, safe environment
  • Monitor organizational compliance with regulations
• Plan, direct Security Managers to safeguard company assets, employees, guests, or others on company property
  • Develop safety standards, policies, or procedures
• Evaluate security service provider organization policies, direct Security Managers ensure adherence to the established policies/ processes to address any on site Develop & Implement policies and methods to protect personnel against harassment, threats, or violence
  • Review & ensure strict compliance
  • Review periodic reports from the Security Managers
• Support & participate in governmental reviews, internal corporate evaluations, or assessments of the overall effectiveness of facility and personnel security processes
  • Evaluate program effectiveness
  • Develop follow-up actions, to improve EY’s preparedness for such reviews, in future.
• Develop & Schedule Training programs, to on site security teams or other organization members in security rules and procedures
  • Develop training programs on environmental awareness, conservation, or safety topics
• Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents
  • Develop safety standards, policies, or procedures
  • Review risk assessment reports and recommend corrective measures
• Review security status, updates, and actual or potential problems, using established protocols.
• Direct strategies & Develop robust emergency management processes/ protocols and contingency planning.
  • Develop emergency response plans or procedures.
  • Direct organizational operations, projects, or services
• Conduct threat or vulnerability analyses to determine probable frequency, criticality, consequence, or severity of natural or man-made disasters or criminal activity on the organization's profitability or delivery of products or services.
  • Analyze risks to minimize losses or damages
• Provide leadership to Security Managers and teams, performing activities, such as background investigation, training, assigning work, performance evaluation, or disciplining.
  • Create framework for a fair & objective based evaluation employee performance, with growth mindset
• Develop budgets for security operations
  • Develop annual budgets, to be able to fulfil organization requirements and with an aim to achieve optimum operational efficiency.
• Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives
  • Prepare reports related to compliance matters
• Analyze and evaluate security operations to identify risks or opportunities for improvement through auditing, review, or assessment
  • Analyze risks to minimize losses or damages
• Develop integrated security controls/ solutions to ensure confidentiality, accountability, recoverability, or audit ability of sensitive information, proprietary information, or information technology resources.
  • Develop organizational methods or procedures.
  • Educate/ Train security managers to implement organizational security activities
• Review security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.
  • Review and confirm, organizational compliance with regulations
• Conduct physical examinations of property to ensure compliance with security policies and regulations
  • Monitor facilities or operational systems
• Analyze & report security data to determine security needs, security program goals, or program accomplishments
  • Compile operational data
  • Analyze data to inform operational decisions or activities
• Coordinate security operations or activities with public law enforcement, fire and other agencies
  • Communicate with government agencies
  • Manage organizational security activities
• Review Operational Expense reports to ensure efficiency and quality of security operations
  • Analyze financial records to improve efficiency
• Review Purchase requests on security-related supplies, equipment, or technology and approve.
• Develop investigation programs, including collection and preservation of video and notes of surveillance processes or investigative interviews
  • Develop framework & procedures and oversee organizational need on security activities related to investigations
• Develop, arrange for, perform, or assess executive protection activities to reduce security risks.
• Develop operating strategies, plans, or procedures
• Implement organizational process or policy changes.
• Plan security for special and high-risk events.
  • Create models to support organizational needs for special or high-risk events
• Train & Direct Security managers to deploy efforts to reduce substance abuse or other illegal activities in the workplace
• Develop, recommend security procedures for operations or processes including, but not limited to, Control room operations, Security Surveillance systems, Incident Management, Asset protection, Premise safety & security, etc.,
  • Develop safety standards, policies, or procedures.
  • Train & develop security managers to ensure successful implementation of standard processes/policies/ procedures.
• Review preliminary reports or make presentations on internal investigations, losses, or violations of regulations, policies and procedures.
  • Review/Analyze reports related to compliance matters.
  • Communicate organizational policies and procedures
• Attend meetings, professional seminars, or conferences to keep abreast of changes in executive legislative directives or new technologies impacting security operations.
  • Maintain knowledge of current developments in area of expertise

Skills and attributes for success

• Excellence customer relationship management skills
• Should possess strong analytical and problem-solving skills. Should pay attention to detail
• Proven experience as security manager or similar position
• Experience using relevant technology and equipment (e.g. CCTV)
• Experience in reporting and emergency response planning
• Excellent knowledge of security protocols and procedures
• Solid understanding of budgeting and statistical data analysis
• Working knowledge of MS Office
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Certification in OSHAS & ISO 27001
• Certification in Disaster Management & Fire fighting
• Certification in Industrial Security Management             
• Active Member of ASIS International / OSAC India chapter

To qualify for the role, you must have

• 15+ years of subject matter expert experience, with 8-10 years’ experience in managing security operations/ service delivery, in comparable organizations, with sound knowledge & experience, in premise safety & security services domain.
• Bachelor's degree in Business, or equivalent professional level experience

Ideally, you’ll also have

• Experience in Management role conducting development of processes, sustainable solutions, meaningful information systems for Security functions.
• Member of industry forums like IFMA/MRICS/OSAC/ASIS international etc., and having strong industry network
• Experience in working in large matrixed organizations
• Ability to function in a rapidly changing, heavily matrixed and often virtual environment
• Ability to prioritize, drive and adapt to change quickly in a fast-paced environment
• Culturally sensitivity and be capable of handling interactions with a “global mindset”
• To Coach/mentor team members in a cross-functional environment

What we look for 

• Participates regularly in EY-wide and function-specific meetings, events and people initiatives
• Demonstrates executive presence establishes credibility quickly, commands attention and respect, demonstrates confidence, and deals comfortably with others
• Encourages innovation in others by allowing error, e.g., allowing people to try something new, being open to new ideas
• Creates an inclusive and flexible environment where people feel they are a valuable member part of the team. Promotes and demonstrates an inclusive and global mindset when interacting with others. Adapts to the style and cultural differences of others to enhance relationships
• Engages with team members to resolve business challenges, helping them analyze and address the root cause of problems so they can stay aligned and focused on successful execution of the team’s vision.
• Resolves team conflicts and performance issues effectively and respectfully.
• Demonstrates effective decision-making and maturity that enhances interactions
• Identifies areas of opportunity and generates ideas and solutions. Makes recommendations to leadership and is able to implement new ideas, improvements, technologies and new products.
• Promotes operational excellence by challenging current practices and providing feedback on opportunities to improve within own area of responsibility.
• Provides quality deliverables for self and teams within agreed-upon timelines
• Actively seek, wherever possible, to protect and regenerate the environment.
• Adheres to budgets, objectives and deadlines on projects with the aim of enhancing productivity and value
• Balances multiple priorities by considering priorities, urgency and impact on key relationships and resources
• Identifies and assesses risks and consults with leadership or stakeholders on options in a timely manner
• Manages team or project, delegates work effectively, and uses appropriate resources to manage costs while meeting deadlines
• Models objectivity and integrity with self and teams to adhere to firm values and limit risk
• Surfaces barriers to change and provides recommendations to overcome
• Uses experience and consultative questioning to home in on key issues and escalates as appropriate
• Grasps technical issues quickly and is able to act on them, resolve them or escalate to leadership as necessary
• Identifies and leverages leading practices, diverse perspectives and lessons learned
• Tailors communication approach to respective audience when sharing technical experience to increase understanding

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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