CSS - Senior

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Consulting Support Services – Senior

The opportunity

CSS enables Consulting Project team’s efficiency and delivery through key project management and coordination activities.

We take responsibility for end–to–end project lifecycle essential for project delivery. We manage project financial analysis, tracking and reporting, project communication, compliance & governance activities across all Field of Play.

This role offers first-hand experience of a Technical Copywriter on a wide spectrum of services leading to skill enhancement and long-term career growth in consulting. This role requires a unique blend of technology acumen, storytelling expertise, and stakeholder management capabilities to create impactful content across product marketing, thought leadership, brand communications, and go-to-market initiatives.

Your key role and responsibilities

• Develop compelling narratives around AI products, platforms, applications, digital ecosystems, and emerging technologies.
• Translate highly technical concepts into clear, engaging, and audience-centric content.
• Create messaging frameworks, value propositions, and positioning statements for AI-driven solutions.
• Simplify complex topics such as Generative AI, LLMs, Agentic AI, Data Platforms, Cloud Technologies, and Digital Transformation for business and technical audiences.
• Create end-to-end GTM content for product launches and strategic initiatives.
• Develop product briefs, launch materials, presentations, website copy, solution overviews, executive summaries, email campaigns, blogs, and customer-facing collateral.
• Support sales enablement through creation of case studies, use cases, battle cards, and industry-specific solution narratives.
• Draft whitepapers, point-of-view articles, industry reports, keynote narratives, speeches, and executive communication assets.
• Research technology trends, AI advancements, market developments, regulatory landscapes, and competitor positioning.
• Develop high-impact branded content across digital, social, event, and executive channels.
• Ensure consistency of brand voice, messaging architecture, and editorial standards.
• Coordinate with Product Teams, SMEs, Researchers, Designers, and Program Managers to gather technical inputs and validate content.

Skills and attributes for success

• Exceptional writing, editing, and storytelling capabilities.
• Strong editorial judgment and attention to detail.
• 4–7 years of experience in Technology Content Writing, Product Marketing, Brand Communications, Technical Writing, or GTM Content Development.
• Experience writing for technology products, software applications, AI solutions, cloud platforms, digital products, or emerging technologies.
• Demonstrated experience creating GTM and branded content for technology-focused organizations.
• Proven ability to work directly with product teams, SMEs, designers, and leadership stakeholders.
• Strong portfolio showcasing technology storytelling and business-focused content creation.
• Preferred experience in subjects such as: AI/Generative AI, Machine Learning, Data & Analytics, Cloud Technologies, Enterprise Software Products, Digital Platforms & Applications, Innovation & Emerging Technology Ecosystems, Technology Consulting or Product Organizations

Business & Technology Understanding

• Ability to understand technical documentation, product roadmaps, and solution architectures.
• Create detailed Whitepapers/eBooks/Manuals based on subject study
• Develop case studies and process documents to RFIs
• Strong grasp of AI trends, digital transformation, and emerging technology landscapes.
• Experience coordinating with large, cross-functional stakeholder groups. Strong project management and communication skills.
• Ability to manage multiple deadlines and content workstreams simultaneously.
• Prior experience working with Global cliental required
• Self-starter, excellent team player, organized and self-disciplined. Ability to work with senior leadership

Tools

• Microsoft Office Suite
• Adobe Creative Suite (not mandatory, but good to have)
• Content Management Systems
• AI-assisted content creation tools
• Collaboration tools such as SharePoint, Confluence, Jira, or similar

What working at EY offers

At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.