Associate Director-Digital Transformation

Associate Director – Digital Transformation (HR / Talent)

We are looking for a seasoned digital transformation leader with strong experience in driving technology enablement, process design, and large-scale program execution across HR/Talent functions.

This is a strategic role requiring a strong blend of business understanding, technology acumen, and operational excellence to lead transformation initiatives

We are seeking a leader with a passion for simplifying complex processes, driving technology adoption, and enabling scalable, standardized, and high-impact solutions in a global, collaborative environment.

The opportunity

You will lead end-to-end digital transformation initiatives across Talent programs, focusing on technology rollouts, process redesign, and implementation governance. You will act as a bridge between business, technology teams, and vendors to ensure seamless execution and sustained adoption.

Your key responsibilities

• Lead end-to-end technology rollouts including solution design alignment, release management, UAT governance, implementation planning, and post-go-live stabilization
• Act as the primary interface between business stakeholders, internal technology teams, and external vendors to drive solution delivery and issue resolution
• Drive process design and re-engineering initiatives focused on simplification, standardization, and scalability across Talent processes
• Develop and institutionalize SOPs, service design frameworks, and governance models to ensure consistency and operational efficiency
• Lead continuous improvement initiatives by identifying process gaps, inefficiencies, and opportunities for automation and digital enablement
• Ensure strong program governance across initiatives including milestone tracking, risk management, dependency management, and stakeholder alignment
• Partner with global Talent COEs, HR Services, and Technology teams to translate business requirements into scalable digital solutions
• Drive change management and adoption strategies to ensure effective transition to new tools, systems, and processes
• Build and mentor teams to deliver high-quality transformation programs and foster a culture of innovation and continuous improvement

Skills and attributes for success

• Strong stakeholder management with ability to influence senior leaders and drive alignment across global teams
• Deep experience in managing technology implementations, releases, and transformation programs
• Strong understanding of HR processes and systems (e.g., SuccessFactors, PeopleSoft or similar platforms)
• Experience in process re-engineering, service design, and operating model transformation
• Proven ability to manage vendor relationships and technology interfaces
• Strong program management skills with experience in Agile/iterative delivery methodologies
• Ability to simplify complexity and drive standardization across diverse processes and regions
• Effective communication skills with the ability to translate business needs into actionable technology and process solutions

To qualify for the role, you must have

• Bachelor’s/Master’s degree or equivalent experience
• ~12–15 years of experience with a strong focus on digital transformation, technology implementation, and process excellence
• Experience leading large-scale transformation programs across HR/Talent or similar enterprise functions
• Proven track record of driving process simplification, standardization, and automation initiatives
• Experience in managing cross-functional and global stakeholder groups
• Strong team leadership and people management experience

Ideally, you’ll also have

• Experience working in global delivery models and shared services environments
• Familiarity with Agile frameworks, DevOps, and release management tools
• Exposure to emerging HR technologies, automation, and digital platforms

What we look for

A strategic and execution-focused leader who combines strong business insight with technology expertise, thrives in complex environments, and drives transformation with measurable impact on efficiency, scalability, and user experience.