Assistant Manager-Talent Development

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Asst Manager – Design , develop and deployment team - 3D team

About the Role:

Position Overview:
EY GDS Talent development invites applications for the role of Learning PMO Specialist, to bring in their expertise on deployment and execution of a diverse array of learning programs, including large scale learning deployments and other flagship learning programs under the 3-D pillar. The successful candidate will be instrumental in planning, execution, and tracking of global and GDS learning programs and initiatives. The PMO will ensure smooth deployment operations, manage project timelines, and deliver actionable analytics to drive continuous improvement.You will act as the backbone of the deployment process, enabling our learning programs to scale efficiently and deliver maximum impact.

Key Responsibilities:

• Program & Project Management:
  • Look into end-to-end project management for learning deployments 
  • Develop and maintain detailed project plans, deployment schedules, and vendor led deployments 
  • Interact with cross-functional teams (learning BPs, 2I , external facilitators & vendors, etc) to ensure seamless execution.

• Deployment Coordination:
  • Oversee the operational rollout of learning initiatives (virtual, hybrid, in-person, digital).
  • Track readiness activities and manage dependencies across teams.
  • Liaise with regional and global teams to align deployment timelines, capacity planning, and localization needs.
  • Ensure the integrity of learning credentials by collaborating with global teams, staying updated on program changes, and managing related communications
  • Organize and conduct regular meetings with stakeholders to ensure program alignment, share updates, and gather feedback.
• Vendor Management:
  • Manage relationships with external learning vendors to ensure timely and quality delivery of vendor-led programs.
  • Coordinate vendor onboarding, contract adherence, deliverable tracking, and performance evaluation.
  • Act as the primary point of contact for vendor-related escalations and ensure alignment with internal deployment standards.
• Analytics & Reporting:
  • Track and analyze deployment metrics (participation rates, completion rates, satisfaction scores, operational KPIs) in consultation with the 2I team 
  • Generate regular reports and executive summaries to inform stakeholders of progress, risks, and opportunities.
  • Provide data-driven insights to optimize future learning deployments.
  • Maintain accurate and current program trackers, analyse program effectiveness, and provide detailed reports and insights to leadership.
• Process Improvement & Governance:
  • Standardize best practices for deployment operations.
  • Establish project templates, dashboards, and documentation for consistent reporting and delivery.
  • Ensure compliance with internal processes, policies, and quality standards.
  • Focus on branding to effectively promote learning programs , enhance awareness and higher learning hours , while highlighting success stories.

Qualifications and Skills:

• Experience in project management, preferably in Learning & Development, HR, or deployment roles.
• Strong analytical skills with proficiency in data tools (Excel, Power BI, etc.).
• Strong vendor management skills with a track record of working effectively with external partners.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Good at presentation skills, analysing data and executive summary 
• Team player , extremely good at managing relationships 
• Proactive in task forecasting and execution, with personal resilience in managing competing priorities.

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