Assistant Director - PSCM - Strategy And Transformation

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Manager - Assistant Director  –  PSCM - Strategy & Transformation_SME

Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

As an Assistant Director in the Strategy Execution & Transformation team, you will be part of an industry leading, high performing and agile team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations.

We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. You’ll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams.

The opportunity
EY Global Delivery Services (EY GDS) is a dynamic and global service delivery network of over 75,000 professionals working across borders, to provide innovative and strategic business solutions to EY member firms and EY clients globally. 

We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team.

We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. 

Your key responsibilities
We are seeking a highly motivated and experienced Assistant Director to implement our strategic initiatives across the Resource Management / Workforce Management function. The successful candidate will be responsible for program managing functional strategic initiatives, maintaining the program charter, establishing a formal review and traction cadence, and aligning all stakeholders to the central agenda. The incumbent will work to facilitate the program rollouts through bringing together the diverse teams and their perspectives towards common objectives through a strong SME mindset that helps balance both functional and larger organisation interests. Additionally, the role involves supporting transformation programs and acting as a Subject Matter Expert (SME) for workforce optimization initiatives.
The role demands a strategic thinker who can analyse data to drive decision-making and contribute to the overall strategic direction of the function.

Key Responsibilities: 

• Develop and maintain a comprehensive program management framework for all strategic initiatives / global programs pertaining to the Resource Management / Workforce Management function.
• Lead the planning and execution of strategic functional program rollouts, ensuring alignment with organizational goals and objectives.
• Create and uphold the program charter, outlining the objectives, and key performance indicators (KPIs) for the function.
• Establish and conduct a formal review and traction cadence to monitor progress, address issues and ensure all leads are aligned with the central agenda.
• Foster a culture of continuous improvement by soliciting feedback and implementing best practices for future program rollouts.
• Monitor and report on the progress of program initiatives, identifying risks and implementing mitigation strategies as necessary.
• Collaborate with cross-functional teams to integrate strategic initiatives with broader organizational goals.
• Monitor and report on the progress of program initiatives, identifying risks and implementing mitigation strategies as necessary.
• Act as an SME for the function, providing insights and recommendations to enhance workforce optimization initiatives.
• Facilitate communication and reporting to stakeholders, including the preparation of executive summaries, progress reports, and presentations.
• Stay abreast of industry trends, best practices, and emerging technologies that may impact or benefit the function.
• Create and present leadership decks to keep key stakeholders informed of key functional updates, progress, and strategic insights.

Skills and attributes for success

• Strong leadership and project management skills with a proven track record of successfully managing complex programs.
• Excellent communication and interpersonal skills, with the ability to influence and align diverse groups of stakeholders.
• Strategic thinking and problem-solving abilities.
• Highly organized with attention to detail and the ability to manage multiple priorities simultaneously.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Adaptability and flexibility to manage shifting priorities and the capacity to handle rapid change.
• Proficiency in program management software and tools.
• Strong focus on meeting timelines and delivering highest quality service
• Strong stakeholder/client management skills
• Cultural sensitivity and experience working in a global, multicultural environment.    

To qualify for the role, you must have

• Bachelor's degree in Business Administration, Management, or a related field; Master's degree or relevant certification (e.g., PMP) is preferred.
• Minimum of 5 years of experience in program management or strategic project management, with at least 2 years in a managerial role.
• Experience in workforce management or resource management functions will be preferred
• Certification in Project Management Professional (PMP), Certified ScrumMaster (CSM), or equivalent is highly desirable.
• Experience in supporting and leading transformational change within an organization.
• Proven track record of successfully managing and delivering large-scale strategic initiatives.
• Strong leadership skills with the ability to influence and align diverse teams towards a common goal.
• Excellent communication, presentation, and stakeholder management skills.
• Analytical and problem-solving abilities, with a keen attention to detail.
• Ability to work in a fast-paced and dynamic environment.

What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across global locations and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. 
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.