Learning Deployment Specialist

Opportunity

This role offers you the chance to become a key part of our dynamic, virtual Global Learning Deployment team, working from 20+ locations worldwide. You’ll bring new ideas and a fresh perspective to our work across EY. We offer flexible working, a multicultural and multinational environment, opportunities for travel, and best-in-class teaming and collaboration.

As a Senior Associate, you will play a crucial role in bringing learning content to life for EY professionals, helping them continuously learn and develop, and contributing to EY’s purpose of building a better working world.

Key responsibilities 

• End-to-end deployment of Global learning courses, through multiple delivery channels (webcasts, virtual classroom, physical classroom) and platforms (MS Teams, Zoom, etc.) including participant management, facilitator management, pre-work/post-work, communication.
• Source venues and vendors, take care of end-to-end logistics, organize course materials, branding, collateral.
• Set up learning program Sharepoint, registration site, mobile App.
• Support Global deployment projects and activities, launch of Global eLearning, Global Assignments across EY.
• Support Learning Deployment Manager and Learning Deployment Lead in their priorities and execution.
• Run learning consumption reports for multiple courses and curriculum.
• Support EY Regions in their deployment with deployment guidance. 
• Liaise with supporting teams around learning administration.
• Monitor consumption, costs and satisfaction for multiple courses and curriculum, provide recommendations for improvement. 
• Support and develop more junior Learning Deployment Specialists in a Virtual Talent Hub. 
• Contribute to continuous projects of simplification, automation and digitalization of the processes and procedures.
• Contribute to continuous improvement of internal practices to best-in-class deployment standards.

Technical skills

• Strong project management skills.
• Strong knowledge and application of MS Excel. 
• Strong organization, time management and prioritization skills.
• Knowledge of learning deployment and administration processes an advantage.
• Knowledge and hands on experience of ServiceNow and SuccessFactors an advantage.

Business skills

• Strong communication and collaboration skills across different geographical locations 
  and cultures.
• Ability to work effectively in a virtual environment.
• Ability to work effectively in a dynamic, fast-paced environments, with focus on delivery and high quality results.
• Ability to work on multiple projects in parallel in an organized and coordinated way.

Quality and risk management

• High performer with top working standards and ability to deliver high quality and consistency of work.
• Provide exceptional client service to stakeholders, learners, facilitators and Regions.
• Ability to identify potential risks and problems and suggest effective solutions.

Leadership skills and behaviours

• Positive and can do approach, high energy and enthusiasm.
• Growth mindset, flexibility, adaptability to change.
• Embracing teaming, collaboration, sharing.
• Creativity and out of the box thinking.
• Taking personal responsibility for a continuous learning and development, adopting new tools and technology.

To qualify for the role you shall have 

• Demonstrable experience of one or more of the following areas: Learning & Development, Learning Deployment, Learning Administration, Learning Operations, Talent Development, Human Resources, Events Management. 
• Demonstrable experience of managing multiple projects in parallel in an organized and coordinated way.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

What we offer you 

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.   

Are you ready to shape your future with confidence? Apply today. 

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.