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Intelligent Grid Operations (OT/ADMS Systems Consulting) Senior Manager

Location:  Belgrade
Other locations:  Anywhere in Region
Salary: Competitive
Date:  11 Feb 2024

Job description

Requisition ID:  1466218

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.



EY seeks a Power & Utilities professional with experience in driving transformations in network utilities (transmission and distribution) operations to join our EMEIA Digital Grid consulting practice. We are looking for passionate energy professionals that are excited about the changing dynamics of our industry, including implications regarding the Energy Transition, Net Zero commitments and the sustainability agenda, and want to be at the centre of the action of these changing dynamics as a key contributor rather than a sideline observer. Our ideal candidate has a firm opinion on what the industry needs to do with drive this transformation and is already actively engaged within the various industry stakeholders in that conversation. This candidate brings that passion and energy into their work every day and uses it to drive value for our clients.


This is an exciting opportunity to join our team and be on the forefront digitising the network utilities operations to facilitate the energy transition. As part of the Digital Grid team, you will work with global companies combining your technical expertise, proven consulting skills and industry knowledge to help solve their most complex problems in the design and implementation of OT and flexibility systems and processes. 


As a senior member of our Intelligent Grid Operations (IGO) team, you will be responsible for driving sales and delivery of operational technology and flexibility transformation programmes, including assessment, strategy, procurement and implementation of ADMS, EMS, DERMS and market platforms. You will be expected to build valued relationships with external clients and internal peers and deliver our advisory services to clients. Drawing on your skills and experience, you will create innovative technology and business insights for clients, adapt EY methods and practices to fit the operational team and cultural needs, support in defining EY services in this space and contribute to industry leading thought leadership. 


You will be a part of a high-performing team of industry and technology subject matter resources to advise our clients across EMEIA. As a respected professional, you will communicate effectively with clients, EY peers, EY engagement directors, and contribute in high-performing engagement teams while coaching and mentor junior advisory roles to build sustainable competencies and collective wisdom.

Key responsibilities

The Senior Manager role is responsible for working with our clients to support the planning, design and delivery of digital grid programmes across EMEIA. The successful candidate will be:


  • Advising our clients on the delivery of digital grid programmes and projects. Examples of typical client engagements for this role include:
    • Leading our clients’ OT strategy, business case and roadmap
    • Understanding and translating business needs into effective functional and non-functional requirements
    • Designing the business and solution architecture for implementing OT solutions
    • Developing detailed activity, resource and cost plans for implementing OT solutions
    • Supporting the procurement and evaluation of OT products and services (e.g. ADMS, DERMS, market platforms etc.)
    • Leading systems and applications functional and technical design with a variety of vendors, OEMs and other providers
    • Leading the design of business processes in utility operations while navigating the organisational change that comes with programmes of this scale
    • Leading the delivery of utility/OT data services common in these programmes, such as data assessments, collection, migration, validation, etc.
    • Leading the delivery of testing services on large system implementation projects
    • Leading the delivery of integration interfaces
  • Delivering high value services for our clients in their OT transformations
    • Defining the activities, milestones and resources required for new projects
    • Ensuring quality of deliverables regarding OT and operations content
    • Managing client relationships to ensure EY meets the needs of the client
  • Driving go-to-market and sales activities for opportunities across EMEIA. Example responsibilities include:
    • Supporting development of a differentiating set of solutions and services to meet our clients needs 
    • Participating in sales campaigns and collaborating with local EY firms to identify, incubate and pursue opportunities
    • Shaping proposals and commercial propositions that align with customer needs and differentiate EY from the competition
    • Building and maintaining relationships with existing and future clients
    • Developing thought leadership articles and new digital grid insights to put into the market
  • Supporting a high-performing, geographically dispersed team focused on winning in the market. Example responsibilities include:
    • Effectively teaming with various internal and external resources
    • Coaching and further developing the skillsets of team resources 
    • Supporting a culture of collaboration, inclusiveness, joint purpose and high performance 

Minimum required skills


  • Significant experience (10+ years) working as an expert, manager, vendor or technology and business consultant to Power & Utilities network clients
  • Knowledge of power utilities business model, operational practices, organisations and energy transition challenges (focused on EMEIA region)
  • Experience providing advisory services and possession of core consulting skillsets
  • Knowledge of operational technology across one or multiple sectors (electricity mandatory, water/gas appreciated) and familiarity with technology solutions in the market
  • Proven experience working with projects in the Power & Utilities sector, including with OT systems and applications such as:
    • Advanced distribution management systems (ADMS)
    • Supervisory control and data acquisition (SCADA)
    • Outage management systems (OMS)
    • Distribution management systems (DMS)
    • Distributed energy resource management systems (DERMS)
    • Demand response management systems (DRMS)
    • Energy management systems (EMS)
    • Substation automation (SA)
    • Distribution automation (DA)
  • Experience in additional, OT-adjacent systems would be appreciated:
    • Geographical information systems (GIS)
    • Market management systems (MMS)
    • Mobile workforce management (MWFM)
    • Enterprise asset management (EAM)
    • Asset performance management systems (APMS)
    • Data analytics and business intelligence (DA/BI)
    • Utility telecommunication networks
  • Keen understanding of the P&U technology landscape and the vendor ecosystem
  • Good working knowledge of applicable standards used in OT project delivery, such as interoperability protocols, security standards, CIM model, etc.
  • Good working knowledge of applicable technologies used in OT project delivery, such as data queries, analysis and reporting, scripting, test automation, etc.
  • Good working knowledge of applicable project management and execution methodologies 
  • Proficiency in English language, with the ability to communicate both written and verbally at professional level (additional language skills would be appreciated)
  • Strong analytical, problem solving and critical thinking skills
  • Ability to work under tight timelines for multiple project deliveries
  • Willingness and ability to travel from time to time domestically and internationally to meet client needs

Ideally, you’ll also have


  • Proficiency in other languages including French, Spanish, German, Italian or Arabic
  • Experience working with multiple utilities across Europe, Middle East and Africa
  • Experience in operating within a hub-and-spoke model with a strong global subject matter team and local offices
  • Strong network of relationships with both clients and technology providers
  • Experience and skills in utility IT/OT integration, such as:
    • Knowledge of data management practices, including master data strategy, utility network planning, design and mapping, asset management, asset commissioning, etc.
    • Experience with IEC 61968/61970 standards (Common Information Model)
    • Familiarity with IEC 61850, IEC 101-104, ICCP or other interoperability standards and protocols
  • Experience with DERMS platforms, architectures and components such as:
    • DER registration, modeling and forecast
    • Global and local constraint detection and management
    • DER monitoring, aggregation and dispatch incl. standards like IEEE 2030.5 and OpenADR



  • BS/BA degree is essential (preferably, electrical engineering, computer science or similar technical degree) from an accredited four-year college or university, or
  • equivalent experience


What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: 


  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.


Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team. 


The exceptional EY experience. It’s yours to build.



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