IOI-Senior Manager- PMO Excellence- Risk Consulting - Belfast

PRM PMO Excellence Client Solutions and Market Lead

The Program Risk Management (PRM) team is part of our Risk Consulting practice. With a clear purpose of ‘building a better working world’, we are committed to delivering exceptional client services across a range of sectors, including the public sector, energy and utilities, financial services and telecommunications. In EY, our approach to delivering exceptional work for our clients is underpinned by three defining features of our approach:

1. Partnering with clients to assess their Programme, PMO/TMO success capabilities for current and future programmes.
2. Helping our clients have the confidence to take and benefit from risks, drive sustainable growth and performance, develop risk-enabled organizations and resources, and gain greater access to risk insights and performance information.
3. Helping our clients solve their most complex problems as well as capitalize on opportunities.

Our services include the assessment, design and implementation of solutions that enable organizations to improve programme execution, build confidence and increase the likelihood of successful outcomes and improved business performance. 

The opportunity

If you are looking to join a dynamic and diverse team providing Project and PMO Assurance Management and PMO management to large-scale transformation programmes, come and talk to EY’s PRM team

• Purpose-led Transformation: We, at EY, are using a proven approach to inform our client engagements.

• Collaborative teamwork: All members of the team are supported in their career development and progression.

• Delivering exceptional client service in a consistent and professional manner:  EY’s Service Quality tools provide a process of continuous improvement.

Your key responsibilities

Client Responsibilities:

• Building valued relationships with external clients;

• Ensuring the consistent delivery of excellent work products by EY teams;

• Acting as a subject matter resource, leveraging your knowledge and experience to shape services for clients;

• Leading presentations and proposals for medium to high complex projects and provide subject matter insight to bids and proposals in relevant areas;

• Creating innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contributing to thought leadership.
• Responsible for benefits and quality management; stakeholder management; portfolio management; programme, project oversight; and risk and issue management.
• Integral to delivering these responsibilities will be financial management; maintaining risks, issues, assumptions, actions logs; resource forecasting; dependency management; and programme reporting.
• Provide and enables project prioritisation, management information, financial reporting, resource planning, decision making, and recruitment.
• Ensures Project Sponsors, managers, team etc adhere to the Company’s best practices for Project Management and Portfolio Governance in their delivery of diverse multi-disciplinary projects.
• Responsible for the ongoing support of Project Leads in their delivery of projects in line with schedule, scope, cost and resource requirements and constraints.
• Contributes to the ongoing development of the PMO process, tools and templates and Portfolio Governance process.
• Accountable for the IT Portfolio processes including  IT planning, portfolio governance, project methodology framework,  and resource capacity management
• Ensure project management standards are being executed across the project portfolio
• Drive improvements into the PMO program and ensure industry best practices are leveraged
• Provide leadership and motivation to project team members throughout the project life cycle, and confer with project staff to outline work plan.
• Ensure that project goals are accomplished and in line with business objectives.

Internal Responsibilities:

• Markets lead and Client liaison for PMO Excellence offering
• Attending networking events both internal and external
• Assisting in client account management activities such as recruitment for the team, managing financial aspects of client engagements, and Quality and Risk Management;

• Building valued relationships with clients and EY colleagues to assist in generating new business opportunities for EY;

• Leading and supporting presentations and proposals for elements of medium to high complex projects to prospective and existing clients;

• Understanding EY’s service offerings and actively identifying opportunities to better serve our clients;

• Supporting team development activities, including:

• Supporting, coaching, and mentoring activities;

• Conducting performance reviews and contributing to performance feedback;

• Contributing to people initiatives including recruiting, retaining and training activities;

• Understanding, following and communicating workplace policies and procedures.

Skills and attributes for success

• Approximately 10+ years’ experience in a management consulting or similar advisory role in industry or the public sector;
• Approximately 15+ years of Project Management / PMO experience

To qualify for the role, you must have

• Excellent stakeholder management and communication skills with a track record in managing complex stakeholder programmes;

• Good understanding of project governance and change management principles;

• Strong 3rd level educational qualifications.

Ideally, you will also have

• Additional professional qualifications, such as PRINCE2® or PMP, are desirable;

• Additional areas of interest include Project Assurance, Risk, Cyber and Data Privacy. Benchmarking and Best Practice.

What we look for

We are looking for experienced, motivated people who have previously worked in PMO, Programme and Project Management, either in industry or in a client-side advisory role to join our team.