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Senior Consultant - Communications & Engagement (in Basel, Zurich or Geneva)

Location:  Basel
Other locations:  Primary Location Only
Salary: Competitive
Date:  Jan 6, 2023

Job description

Requisition ID:  1390719

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 


Our People Advisory Services business (PAS) is focused on people management and our vision is to help our clients get it right in all its facets. PAS has three key pillars: Transformation (Workforce Advisory), mobile talent and workforce enablement (Integrated Mobility) and transactions (Reward). In Workforce Advisory, where this position is located in, we help organizations put talent and purpose at the heart of their transformation agenda.

To further strengthen our Swiss People Advisory Services team, we are looking for a Senior Consultant to join us in our Basel office. 


The opportunity

Communications and Engagement (C&E) is a rapiding growing area and plays and integral part of EY People Advisory Services and our Change Management's offering.


As a member of our Change Management / Communications & Engagement Team, you will be working with high profile clients and leaders to support transformation projects by delivering communications and engagement strategy and execution at our clients.


You will work collaboratively and creatively, using your extensive experience and understanding of a range of channels to deliver high quality, engaging communications. 


You will be able to apply some strategic thinking and adapt plans according to audience insights and an understanding of the bigger transformation picture. 


We are currently recruiting Communications & Engagement practitioners to help take this expertise to the next level and become a true differentiator for EY which adds value, generates revenue, and promotes our brand in a unique and creative way.



Your key responsibilities 


In this role, your responsibilities will include core consulting and management of communications and engagement (internal and external) activities, as part of major programmes. Responsibilities include:

  • Contributing to the delivery of projects and programmes to meet and exceed client expectations
  • Analysing problems and delivering insightful, practical and sustainable solutions
  • Contributing to the development of broad change management strategies and plans
  • Identifying and innovating ways to deliver on Communications & Engagement proposition to clients, to positively impact current engagements
  • Creating high/quality and engaging content, e.g. articles, blogs, presentations, videos, podcasts, interviews, newsletters, internal sites to meet clients’ needs
  • Monitoring and measuring the impact of the communication activities
  • The ability to manage and build client and stakeholder relationships



Skills and attributes for success

  • Be professional, quickly establishing personal credibility and demonstrate expertise
  • Have confidence to present ideas and host engagement activities with and to an array of stakeholders
  • Ability to ‘hit the ground running’, comfortable working amongst ambiguity and in high-pressured environments
  • Excellent networking experience and skills in a wide range of situations and with people at all level within a large, complex organisation
  • Strong team player mentality to proactively drive solutions within highly motivated and diverse teams across functions, countries, and regions
  • Proficiency in English is a must; French, German, or Swiss-German is valuable


To qualify for the role, you must have

  • Operational communications experience within a large, complex, multinational or government organization delivering communications strategy, channels, senior stakeholder engagement in a complex, multi-stakeholder environment 
  • Proven experience (4+ years) in communications (internal and/ or external) from industry and/or agency delivering communications strategy, channels, senior stakeholder engagement in a complex, multi-stakeholder environment 
  • Be up to date with key communications, marketing communications and/ branding technical and functional skills, and with industry, business and leadership skills and knowledge - and share this expertise with others
  • Excellent storytelling, writing and editing capabilities
  • Digitally savvy about internal communications tools (e.g. GSuite, Yammer, Menti, video editing etc.)


Ideally, you’ll also have


  • Experience in supporting communications activities for a digital transformation / new tool implementation
  • Knowledge of agile ways of working, Scale Agile Framework
  • Experience in executing marketing communications campaigns


What we look for 


  • We are looking for people who can demonstrate effective technical expertise in shaping and delivering high impact communications and engagement activity.
  • We look for creativity, resilience and people with the skills to build strong internal and external networks.
  • We want people who are motivated and passionate to work on different client projects across a range of sectors.
  • People with energy, passion, a strategic mind, a will-do attitude, an eye for detail and a motivation for delivering the best


What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes assistance for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. As a purpose driven organisation, we are also proud to offer multiple opportunities to volunteer with our global corporate responsibility programme – EY Ripples.

Plus, we offer: 

  • Coaching and feedback from some of the most engaging colleagues around
  • Access to a range of client projects
  • Opportunities to develop new skills and progress your career
  • Flexibility within a truly diverse and inclusive organisation


About EY


EY is a global professional services organisation providing consulting, assurance, tax and transaction services. We are dedicated to doing our part in building a better working world for our people, our clients and our communities. And we are united by our shared values and a dedication to delivering exceptional client service 

We make sure our people succeed. The networks you build and the experiences you have with us will help define and accelerate the rest of your career. Last year in the UK, nearly 2,000 of our people were promoted or progressed within their grade, and we are significantly increasing the number of partners in the UK. So, when you build something better at EY, we make sure you’re rewarded.


Our People Advisory Services practice has over 10,000 practitioners operating within a globally integrated team, bringing their skills, insights and experience to support our clients.  

Driven by our focused insight and innovation, PAS is best positioned to advise and influence our client’s activities at senior leadership level to respond to the scale and complexity of how and where our clients work globally, making us the trusted advisor of choice to our clients and creating more opportunities for our people. As a result, we’re continually seeking new markets, new perspectives and better ways to deliver value. 


EY is dedicated to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.


To meet our ongoing commitment of doing the right thing for our people, our clients and our firm - and to continue playing our role in the national effort against Coronavirus, our consultants are all now working from home unless office working is critical to their role or wellbeing.   


If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.



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