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Account Coordinator - Center of Excellence - Core Business Services - 50% in Basel

Location:  Basel
Other locations:  Anywhere in Country
Salary: Competitive
Date:  Jan 21, 2025

Job description

Requisition ID:  1574584

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

Join EY and help to build a better working world. 

 

The opportunity: your next adventure awaits
Embark on your next journey and join our unique Center of Excellence to help solve exciting problems on a daily basis!  

 

Our Account Management Center of Excellence (CoE) is embedded in the Core Business Services (CBS) team – we are experts in Business Process Management, Customer Relationship Management and specific business areas who can draw on numerous best practices and tools in their work. We are a standalone unit responsible for supporting the business and seeing even the most complex projects through to successful completion. We bridge EY's overarching strategy and day-to-day operations, document lessons learned and best practices, and facilitate the reuse and adaptation of proven solutions to our various stakeholders.

 

First location preference is Basel, second location preference is Zurich. 


Your key responsibilities

  • Drive account management for various accounts through sales and program management, account communications and administration under leadership of the Account Management Leader and in close collaboration with the Global Client Service Partner (GCSP)

  • Work with the CoE, GCSP and global account team to achieve the goals for global revenue, margin and sales/pipeline

  • Ensure that all locations and Service Lines of the firm are actively engaged and that we deliver Exceptional Client Service in all internal and external encounters

  • Support account strategy working with account leadership and drive global execution of account plan

  • Understand both the client’s business agenda and EY services to enable leveraging the global EY network to connect our clients to the right people

  • Act as a project manager for specific account activity

  • Manage selected client relationships e.g., procurement

  • Manage the account pipeline process and drive discipline across global team

  • Serve as subject matter expert for all information related to the account

  • Influence without direct authority, frequently providing coaching and input to a high level of firm leadership

  • Act as a peer or mentor to new Account Coordinators

 

What we look for

  • A bachelor's or post-graduate degree (emphasis in Marketing or Business preferred) or equivalent relevant experience

  • 3-5 years of account management or similar relevant experience, ideally gained within a global multinational company in Switzerland

  • Very proactive nature, detail-oriented with demonstrated account and project management skills/tools, ability to meet tight deadlines and coordinate multiple projects at one time

  • Strategic thinking and excellent Excel and data analytical skills as well as computer skills (including Microsoft suite and Internet-based research)

  • Demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization

  • Proven sound judgment and flexibility in balancing multiple project requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail

  • Strong business/commercial acumen and an understanding of the life sciences sector

  • Strong attention to detail and sound organizational skills; ability to manage multiple priorities simultaneously

  • Proactive self-starter with a committed team-oriented attitude 

  • Flexible and resilient to changing priorities

 

Must have excellent proficiency in German and English writing, speaking, and presenting skills.

 

What's in it for you

Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skills you need to stay relevant today and, in the future, – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.

 

Click here to find out more about our benefits and corporate social responsibility.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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