Tech Functional Business Analyst (Senior) - Technology Consulting

Tech Functional Business Analyst (Senior) - Business Consulting

About This Role

EY is seeking a highly skilled Tech Functional Business Analyst based in Thailand. This position is focused on digital banking initiatives and requires a deep understanding of various aspects of digital banking, including both functional and technical knowledge of the components involved in building a digital banking platform. The successful candidate should possess excellent analytical skills to analyse complex data and provide valuable insights to address business questions.

Overview:

We are looking for a Business Analyst with extensive experience in third-party vendor interactions, core banking requirements, regulatory and compliance standards, and cyber security and information security standards in the Thai market.

The role requires a strong understanding of different IT systems and the ability to ensure seamless project delivery by collaborating with various stakeholders such as Business, Product Owners, Subject Matter Experts (SMEs), Project Managers, Developers, and QA teams. The Techno Functional Business Analyst will work across different phases of the project, including initial scoping, development, integration testing, UAT, and production rollout.

Roles and Responsibilities:

• Understand customer experience design and user experience principles.
• Possess a good understanding of digital developments and customer expectations regarding digital banking products and services in the Thai market.
• Translate business needs into clear data and AI use cases, collaborating with data engineers and AI engineers to ensure business alignment.
• Act as a bridge between data engineering teams and business stakeholders to align technical implementation with strategic goals.
• Experience in working with and analysing third-party APIs required for core banking.
• Ability to facilitate workshops, design sessions, and gather requirements from Business, Technology teams, SMEs, stakeholders, and senior project leadership.
• Highly skilled in creating high-quality documents such as Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), and Technical Specification Documents (TSDs).
• Understand the end-to-end functional and data flow of the product or application.
• Experience in data analysis with intermediate to advanced SQL knowledge to analyse business data in underlying systems and databases.
• Experience in Core Banking projects, Open banking, and regulatory and compliance knowledge in the Thai market is highly preferable.
• Proficient in Agile methodologies, including User Story Mapping, Backlog Prioritization, and program management.
• Possess a good understanding of Mobile Apps, mobile operating systems, and digital banking/finance apps in the market.

Essential Qualifications:

• Overall, 3-6 years of experience with strong business knowledge of digital banking services and a good understanding of wholesale and retail banking product portfolios in Thailand.
• Proven interpersonal, data analysis, diplomatic, management, and prioritization skills.
• Consistently demonstrate clear and concise written and verbal communication.
• Proven ability to manage multiple activities, build and develop working relationships.
• Demonstrated self-motivation to take initiative and quickly master new tasks.
• Ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.
• Experience with tools like SharePoint, Jira, ADO, and Confluence.
• Good to have exposure to Cloud platforms (Azure, AWS, GCP, OCI, etc.)
• Strong analytical mindset with the ability to break down complex business problems.
• Prior experience in mobile banking is a plus
• Excellent written and verbal communication skills.